Assistant Store Manager, West Edmonton Mall II (Upstairs Location)

Saje Natural Wellness; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading wellness company seeks an Assistant Store Manager in Edmonton, Alberta, to drive business results through effective team leadership and community engagement. The ideal candidate will be passionate about wellness, exemplifying strong leadership skills while fostering an inclusive team environment. Responsibilities include developing strategies for growth, ensuring exemplary customer service, and maintaining the well-being of team members.

Qualifications

• Proven leadership in retail with a focus on team success.
• Experience in strategic planning and community outreach.
• Strong commitment to personal growth and company culture.

Responsibilities

• Attract, hire, and train team members to bolster store performance.
• Partner with Store Manager to develop strategic business plans.
• Drive key business results and ensure team knowledge on products.

Skills

Leadership

Business Acumen

Team Development

Analytical Skills

Customer Service

Adaptability

Retail Experience

Wellness Knowledge

Job description

Reporting to the Store Manager, the Assistant Store Manager is accountable in leading key aspects of their store’s business. Through attracting, leading and developing Team Members, the ASM drives key business results by ensuring all aspects of the in-store experience are delivered consistently and in alignment with our commitment to providing our community members with excellent service and spreading global wellness.

While fostering an environment that delivers upon the Company’s Culture and Service ethos, this role balances an operational mindset, strong business acumen, and a people-centric approach to increasing productivity and profitability of the retail business.

The ASM is accountable to partner and support the SM in creating annual and quarterly strategies for growing their business, focusing on People, Operations, Visual Merchandising and Community outreach.

Through day to day functions, the Assistant Store Manager contributes to maintaining and strengthening Saje’s culture; proactively engaging in behaviours that align with Saje’s values : Wellness, Growth, Celebration, Greatness and Belonging.

Responsibilities

• Attract, hire, and train Team Members who are committed to creating the conditions for financial wellness in our Retail stores
• Engage, develop and retain Team Members by leveraging their expertise and unique skillsets
• Create and maintain a succession strategy
• Administer mid-year and annual reviews, sets goals, and deliver feedback regularly with direct reports
• Partner with the Store Manager to create annual and quarterly strategic plans to support growth of the business
• Generate business results and achieve key KPIs including revenue and comp growth goals, AVS, IPT, traffic, conversion, loyalty program growth and labour targets
• Display strong business acumen and analytical skills in order to growth the store business
• Ensure Team Members are equipped with the product knowledge they need to make intentional recommendations for Community Members
• Uphold presentation standards, and assess and action merchandising opportunities in order to elevate the in-store experience
• Cultivate an environment of excellent community member service , sharing our awesome products and spreading wellness through the in-store experience
• Take a proactive and innovative approach to growing the business through community outreach
• Inspire and uplift your team through coaching, collaboration and by embodying our core values
• Choose culture first in everything you do, with a commitment to personal growth and self-awareness
• Create a team environment where all Team Members consistently experience a sense of belonging and inclusion
• Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
• Retail experience - Has a deep understanding of the Retail environment; an expert in delivering experiences to community members and have proven sales floor
• leadership
• Getting product on people - You're excited to share our product with people and educate on how our unique formulations elevate wellness
• Community connector - Leverages an entrepreneurial approach to building a brand through relationship building and creating resonant experiences
• Track record of success - Has achieved or exceeded success metrics 90% of the time throughout career; performances reviews are in top echelon; has proven
• growth story in their professional or personal life
• Stamina and positive attitude - Thrives in a challenge; is solutions focused; will see bright side of situations, despite adversity, never gives up
• Never satisfied with the status quo - Understands the need for constant evolution of strategies that fits the needs of our ever-changing business
• Wellness persona - You're passionate about wellness and incorporate wellness into your everyday routine

Key Relationships

Reporting to theStore Manager

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Assistant Store Manager • Edmonton, Alberta, Canada