Optical Networks Market Insights Manager

Nokia; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

Nokia in Ottawa, Ontario seeks an experienced Business Operations professional to coordinate strategic initiatives, governance, and executive reviews across sales, marketing, and delivery teams. You will develop KPI dashboards, manage action trackers, and prepare executive communications to align priorities and drive on-time execution.

5–8 years of cross-functional experience in a global tech/B2B environment is preferred.

Qualifications

• Bachelor’s degree in a related field; MBA is an asset.
• 5–8 years in Business Operations, Program Management, Strategy, Sales Ops or Marketing Ops.
• Experience coordinating cross-functional and cross-regional initiatives.
• Proven ability to manage executive reviews, governance forums, and strategic programs.
• Experience supporting customer engagements, industry events, or go-to-market initiatives.
• Strong project and stakeholder management in a matrix organization.
• Ability to develop and report KPIs, dashboards, and executive insights.
• Excellent written and verbal communication; adept at executive presentations.

Responsibilities

• Coordinate and execute strategic initiatives, governance, and milestone tracking.
• Drive alignment across sales, marketing, delivery, finance, and leadership teams.
• Measure, monitor, and report KPIs; provide visibility into risks and progress.
• Coordinate industry events, leadership forums, customer engagements, and reviews.
• Develop business communications and executive presentations to promote priorities.
• Manage action tracking and follow-ups across programs to drive accountability.

Skills

Strategic initiatives coordination

Cross-functional leadership

KPI reporting

Executive presentations

Project governance

Stakeholder management

Business analysis

PowerPoint proficiency

Power BI experience

Education

Bachelor's degree in Business, Engineering, Economics, Marketing, or related field

MBA considered an asset

Tools

Microsoft PowerPoint

Microsoft Excel

Power BI

CRM tools / reporting tools

Job description

Job Description

Supports business leadership through the coordination and execution of strategic initiatives, customer engagements, industry events, leadership forums, and business reviews. Drives governance, action tracking, stakeholder alignment, and KPI reporting to ensure business priorities are executed effectively, commitments are delivered on time, and opportunities are progressed to successful outcomes.

How You Will Contribute And What You Will Learn

• Monitor market developments, customer trends, competitive activities, and growth opportunities across Enterprise segments, translating insights into actionable recommendations.
• Drive governance and execution of strategic initiatives, ensuring timely completion of milestones, actions, and business priorities.
• Measure, monitor, and report key business KPIs, providing visibility into performance, risks, trends, and execution progress.
• Coordinate industry events, leadership forums, customer engagements, business reviews, and NPI activities, ensuring effective planning, execution, and follow-up.
• Manage action tracking and stakeholder follow-ups across strategic programs, leadership reviews, and business initiatives to drive accountability and results.
• Develop compelling business communications, executive presentations, and internal campaigns to promote strategic priorities, market insights, and best practices across the organization.
• Coordinate cross-functional and cross-regional stakeholders to align priorities, communicate outcomes, and ensure successful delivery of commitments.

Key Skills And Experience

• Bachelor's degree in Business, Engineering, Economics, Marketing, or a related field; MBA considered an asset.
• 5-8 years of experience in Business Operations, Program Management, Strategy, Sales Operations, Marketing Operations, or a related business function.
• Proven experience coordinating cross-functional and cross-regional initiatives, driving alignment across sales, marketing, delivery, finance, and leadership teams.
• Demonstrated ability to manage executive reviews, governance forums, action tracking, and strategic business programs from planning through execution.
• Experience supporting customer engagements, industry events, leadership summits, business reviews, or go-to-market initiatives.
• Strong project and stakeholder management skills, with the ability to manage multiple priorities and drive timely execution in a matrix organization.
• Experience developing and reporting business KPIs, dashboards, scorecards, and executive-level insights.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable business recommendations.
• Excellent written and verbal communication skills, including preparation of executive presentations, business reviews, and leadership communications.
• Advanced proficiency in Microsoft PowerPoint, Excel, and Power BI; experience with CRM and reporting tools is an advantage.
• Strong organizational skills with a high degree of ownership, attention to detail, and follow-through.
• Experience working in a global technology, telecommunications, networking, or B2B enterprise environment is preferred.