Ops Agent Admin

FedEx Logistics; Quebec; On-site; CAD 26,000 - 34,000; Full time

Job summary

FedEx Logistics is seeking a temporary 3-month role to support station and call centre operations and administrative functions. The candidate will liaise with internal/external customers, suppliers and employees, coordinate administrative tasks, and directly assist the senior manager to meet departmental goals.

Requirements include a high school diploma or equivalent, 2 years in customer contact, and proficiency with MS Excel/Word; bilingual English/French is preferred.

Qualifications

• High school diploma or equivalent with secretarial or business courses preferred.
• 2 years experience in a customer contact environment including 1 year in a secretarial/administrative role.
• Standard MS Excel and Word; PowerPoint preferred.
• Good written and verbal communication and organizational skills.

Responsibilities

• Support station/call centre operations and management in all business and office procedures.
• Coordinate all administrative aspects of the station/call centre and assist senior manager in achieving departmental goals.

Skills

Customer service

Bilingual (FR/EN)

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

MS Excel

MS Word

PowerPoint

Job description

CECI EST UN POSTE TEMPORAIRE DE 3 MOIS La sélection à ce poste demande une entrevue. Soutenir les opérations et la gestion de la succursale/du centre d’appels dans tous les aspects des procédures commerciales et de bureau, y compris la liaison avec les clients internes et externes, les fournisseurs et les employés. Coordonner tous les aspects administratifs de la succursale/du centre d’appels et aider directement le cadre supérieur à atteindre les objectifs du département.

THIS IS A 3 MONTH TEMPORARY POSITION This is an interview position. Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

COMPÉTENCES REQUISES

Diplôme d’études secondaire ou l’équivalent avec préférence pour les cours de secrétariat ou le cours commercial.

Deux (2) ans d’expérience du contact avec la clientèle, dont un (1) an dans un poste de secrétariat ou administratif.

Maîtrise standard de MS Excel et Word. Maîtrise de PowerPoint souhaitable.

Bonnes aptitudes à la communication (écrite/orale) et à l’organisation.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

Preferred Qualifications:

Doit être bilingue (Français / Anglais) // Must be bilingual (French / English)

Pay Transparency:

Additional Details:

Date d'affichage: 28 septembre 2026 jusqu'au 5 octobre 2025 à 15h // Job posting dates: September 28th 2026 until October 5th @ 3pm // Ceci est un poste temporaire de 3 mois // This is a 3-month temporary position

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.