Ophthalmic Assistant

Misericordia Health Centre; Winnipeg; On-site; CAD 45,000 - 60,000; Full time

Job summary

Une opportunité passionnante pour un assistant ophtalmologique est disponible au Misericordia Health Centre. Le candidat devra gérer des rendez-vous, effectuer des tests ophtalmologiques, et garantir une expérience patient positive. Ce rôle requiert des compétences en communication exceptionnelles et une expertise technique depuis une position de secrétariat en ophtalmologie.

Qualifications

• Minimum 2 ans d'expérience dans un poste de secrétariat en ophtalmologie.
• Connaissance des systèmes électroniques médicaux requis.
• Certification COA à obtenir dans un an.

Responsibilities

• Prendre des rendez-vous et coordonner les tests préopératoires.
• Effectuer des tests ophtalmologiques variés si nécessaire.
• Assurer un service clientèle d'excellence.

Skills

Medical Terminology

Communication Skills

Customer Service

Teamwork

Time Management

Education

Grade 12

COA Certification or equivalent

Tools

Novari / Accuro

Job description

The incumbent books appointments and surgery, coordinates pre-op testing, types reports, maintains filing system, records and compiles and reports statistics. Greets and directs patients. Provides basic patient education.Triages referrals and phone calls. It is essential that the incumbent has the ability to work on multiple tasks and interact with patients in person and on the phone simultaneously. Performs a variety of Ophthalmological tests as required.

Experience

• Minimum of two (2) years’ experience in the last five (5) years in a clerical ophthalmology position required.
• Recent experience with clinical optics, ocular motility, visual field testing, and ocular pharmacology is required.
• Experience showcase good understanding of medical terminology is required.
• Experience with physician billing is required.
• Demonstrated experience showcasing excellent verbal and written communication skills is required; including excellent customer service experience, being comfortable talking to patients to fact find and make patients feel comfortable talking to you.
• Experience with prioritizing multiple activities in a busy clinical environment is required.
• Experiencing functioning as a team player is required.

Education (Degree / Diploma / Certificate)

• Grade 12.
• Demonstrated proficiency in computer skills.
• Knowledge of Novari / Accuro electronic medical record systems is required.
• Medical terminology, especially ophthalmic terminology is required.
• Successful completion of the COA (Certified Ophthalmic Assistant) or an Ophthalmic Assistant certification (institutional or Home Study), recognized by the Joint Commission on Allied Personnel in Ophthalmology (J.C.A.H.P.O.) is required or must be attained within one year of hire.
• Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy.

Certification / Licensure / Registration

Not Applicable

Qualifications and Skills

• Knowledge of the English language consistent with ease of communication, both oral and written required.
• Works within MHC’s core values, philosophy, vision, CQI goals, policies and procedures.
• Ability to function as an effective member of an interdisciplinary team, including collaboration, teamwork and good communication skills.

Physical Requirements

• Physical health to meet the requirements of the position.