Operator Bus

City of Winnipeg; Winnipeg; On-site; CAD 33,000 - 46,000; Full time

Job summary

City of Winnipeg is hiring a Bus Operator to deliver safe, on-time Transit services across the city. Under supervision, you will follow routes, interact with passengers professionally, and maintain a valid driver's license while upholding city policies and safety standards.

The position requires a Grade 10, Manitoba Class 2F with air brake endorsement, and several years of driving and customer service experience.

Qualifications

• Grade 10 or equivalent.
• Manitoba Beginners Class 2 Driver's License with air brake endorsement.
• Minimum 3 years driving experience satisfactory to the Employer.
• Minimum 2 years customer service experience (in-person contact with the public).
• Knowledge of City of Winnipeg landmarks, streets and bus routes.
• Ability to operate vehicles safely, defensively and within safety guidelines and regulations.

Responsibilities

• Operate Transit Buses safely and in compliance with Transit and City policy, provide professional customer service, and ensure passenger safety boarding or alighting.
• Provide professional, courteous customer service to Winnipeg Transit customers.
• Adhere to Transit policies and procedures and City administrative standards.

Skills

Customer service

Conflict resolution

Map reading

Professional communication

Safety awareness

Defensive driving

Education

Grade 10

Manitoba Class 2F with air brake

Job description

Department: Winnipeg Transit
Designated Work Location: 421 Osborne Street, various locations
Position Type: Permanent, Full-time
Salary: $23.63-$33.14 hourly

Posting No: 127243
Closing Date:August 25, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a respectful , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Job Profile

Under the general supervision of an Operations Supervisor, the Bus Operator is responsible for ensuring that safe, courteous and on-time Transit service is provided to passengers. This includes: adherence to all applicable laws and Winnipeg Transit policy; interacting in a friendly and helpful manner with passengers and the public; adhering to assigned routes and schedule; managing and diffusing instances of conflict; monitoring fare payment; adherence to assault avoidance techniques; and maintaining a valid driver's license.

The position is also attentive to any concerns that may affect community safety.

• Operate Transit Buses safely and in compliance with Transit and City policy, provide professional customer service,and ensure passenger safety boarding or alighting.
• Provide professional, courteous customer service to Winnipeg Transit customers.
• Adhere to Transit policies and procedures and City administrative standards.

Your education and qualifications include:

• Grade 10 or equivalent combination of training and experience.
• Manitoba Beginners Class 2 Driver's License with air brake endorsement.
• Minimum of 3 years driving experience satisfactory to the Employer.
• Maintain a driver safety record acceptable to the Employer.
• Minimum 2 years customer service experience (in-person contact with the public).
• Ability to operate vehicles safely, defensively and within the standard safety guidelines, regulations and restrictions of the Highway Traffic Act.
• Knowledge of City of Winnipeg landmarks, streets and bus routes.
• Strong map reading skills and strong City of Winnipeg layout awareness.
• Ability to quickly learn and adapt to new technologies.
• Ability to communicate professionally and confidently with diverse audiences.
• Written communication skills including the ability to comprehend Transit policies and procedures, including report writing.
• Ability to manage competing priorities and distractions while maintainfocus, accuracy, and composure.
• Ability to work in a diverse cultural community with dignity and respect.
• Ability to work independently within a team environment while consistently upholding high standards integrity, accountability and service excellence.
• Conflictresolution skills with the ability to handle high-stress customer interactions, successfully de-escalate tense situations, while maintaining professionalism and customer satisfaction.

*IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentialsrequire an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions of employment:

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• Police Information Check (with vulnerable sector check) satisfactory to the employer will be required from the successful candidate, at their expense. To obtain a Police Information Check, please visit www.winnipeg.ca/police.
• Must hold and maintain a valid Manitoba Class 5 driver'slicense with a minimum Driver's Safety Rating of -2.
• Must be able to obtain and maintain a Class 2F driver's license with airbrake endorsement.
• Must be able to meet the physical demands of the position, including but not limited to: sitting for extended periods of time, reaching, bending, twisting at the waist and neck, grip and leg strength.
• Must be able to work a variety of shifts, including: evenings, weekends, holidays, and split shifts.

Hours of Work: As assigned/required

Employee Group: Amalgamated Transit Union (ATU)

Position Reports To: Operations Supervisor

Only candidates selected for interviews will be contacted.