Operations Technician

Nature’s Way Canada Limited; Nova Scotia; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay and paid time off

Excellent health and dental benefits

RRSP matching program

Wellness initiatives

Employee discount on products

Educational assistance

Employee recognition programs

Job summary

Nature's Way Canada Limited is seeking an Operations Technician in Nova Scotia to oversee safe and efficient operation of bottling and packaging lines under GMP guidelines. Reporting to the Production Manager, you will follow SOPs, maintain records, and support cross-functional teams.

This role involves shift work, potential overtime, and requires forklift training, ability to lift up to 50 lbs, and a proactive approach to safety and quality.

Qualifications

• Production experience in natural health products or related industry.
• Ability to learn multiple roles with cross-training.
• Experience with processing/packaging equipment.
• Minimum Grade 12 or equivalent.
• Strong safety and quality focus with attention to detail.
• Mechanically inclined; able to troubleshoot and repair equipment.
• Able to lift up to 50 lbs and stand for long periods.
• Forklift experience/training required.
• Excellent written and verbal communication.
• Basic computer skills (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Operate bottling line equipment and monitor line performance.
• Prepare materials and stage raw materials.
• Complete batch records and production logs accurately.
• Monitor quality with in-process checks.
• Adhere to GMP, SOPs, and safety standards.
• Perform routine cleaning and equipment maintenance.
• Assist with inventory control and FIFO.
• Collaborate with production, quality, and supply chain teams.

Skills

Multitask

Cross-functional collaboration

Verbal communication

Written communication

Education

High school diploma

Tools

Word

Excel

PowerPoint

Outlook

Job description

Department: Production
Reports To: Production Manager

Position Overview

Reporting directly to the Production Manager, the Operations Technician is accountable for the safe and efficient operation of equipment according to established Standard Operating Procedures and production records for the manufacture of natural health products in accordance with current Good Manufacturing Practices (GMP's). This position is subject to shift work and occasional overtime as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Adhere to all standard operating procedures and Good Manufacturing Processes (SOPs/GMP) to operate equipment resulting in compliant product.
• Material Preparation: Weigh, measure, and stage raw materials according to batch records and production schedules.
• Manufacturing processes: Operate mixing and blending equipment to combine ingredients into finished or intermediate products.
• Machine Operation: Set up, operate, and monitor bottling line equipment including fillers, cappers, labelers, and conveyors.
• Documentation: Complete batch records, log sheets, checklists and production reports accurately and on time.
• Quality Control: Monitor blending processes, perform in-process checks, and ensure products meet quality standards. Responsible for conducting pre-operational inspection, daily scale verification and daily chemical concentration verification
• Safety & Compliance: Adhere to all company health and safety requirements. Follow Good Manufacturing Practices (GMP), Standard Operating Procedures (SOPs), and workplace safety regulations.
• Equipment Maintenance and sanitation: Perform routine cleaning, sanitation, and minor adjustments to bottling machinery. Participate in routine equipment repair/maintenance.
• Inventory Support: Assist with raw material handling, storage, and reconciliation. Store/remove materials in warehouse following First In/First Out (FIFO).
• Material Handling: Load bottles, caps, and labels into machines; manage packaging supplies and monitor inventory levels. Lift and stack materials onto pallets and secure for movement.
• Team Collaboration: Work closely with production, quality, and supply chain teams to meet daily output targets.
• Facility Cleaning: Perform routine and deep cleaning of the production facility.
• Waste Management: Handle and dispose of waste materials properly, including hazardous substances.

Additional Operations Opportunities/Duties

• Adhere to all SOPs for shipping and receiving materials and fulfill shipping/receiving requirements.
• Assist with or training of new employees.
• Interest and willingness to be trained and operate a forklift.
• Interest and capable of assisting/taking on technical writing such as SOP's or other documentation.
• Assist or take on non-routine equipment maintenance or office repair.
• Interest in Occupational Health and Safety.
• When necessary, assist Load/Unload trailers for delivery and receiving.
• May include other duties as assigned from time to time.

Required Qualifications

• Production experience in the natural health product, pharmaceutical or food industry is preferred.
• Ability to learn and perform multiple roles as cross training is a requirement.
• Direct experience with processing and packaging equipment is preferred.
• Minimum Grade 12 or equivalent education is required.
• Conscientious of safety and quality with strong attention to detail and above average organizational skills.
• Mechanically inclined; ability to effectively multi-task and troubleshoot and make repairs to mechanical and low voltage electrical equipment.
• Able to perform routine mathematical calculations and conversions for weights and other measurements.
• Ability to regularly lift up to 50 lbs, safely maneuver heavy items and stand for prolonged periods.
• Warehouse experience in shipping/receiving considered an asset.
• Forklift experience/training will be required.
• Excellent communication skills both verbal and written.
• Solid understanding of health and safety requirements within a production environment; experience within an OH&S Committee an asset.
• Must be a true team player who is also able to work independently as required.
• Functional computer skills (Word, Excel, PowerPoint, Outlook) are a requirement.

What We Offer

It is Nature's Way Canada's philosophy to inspire and promote a physically and emotionally healthy workforce. To enhance the health of every employee and their families, we've created an environment to foster our philosophy. All eligible employees receive:

• Competitive pay and paid time off
• Excellent health and dental benefits
• Company RRSP matching program
• Comprehensive Wellness initiatives to promote a healthy lifestyle
• You Belong perk for those planting roots in Canada
• Employee Discount Program on all Nature's Way Canada products
• Formal Educational Assistance
• Employee Recognition Programs

At Nature's Way Canada, we are committed to helping people live healthy lives. This commitment starts from within - with our vision to create a happy and healthy workforce that is diverse and where every employee feels inspired, included, with a sense of belonging and valued every day. The communities that we serve are vibrant, unique, and rich with diversity and we strive to reflect this within our team. Nature's Way Canada is proud to be an equal opportunity employer, and all qualified candidates will be carefully considered – regardless of race, gender and gender identity, sexual orientation, national origin, disability, or any other characteristic. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

At Nature's Way, our purpose is simple yet powerful: it's in our nature to help people live healthier. We are guided by values that shape everything we do, being trustworthy through honesty, transparency, and respect; being resourceful by thinking outside the box and finding creative solutions; and being responsible by caring for each other, our community, and the environment. Our purpose and values guide how we deliver high-quality natural health products that support healthier lives for people in Canada and around the world.

Nature's Way Canada has been recognized as one of Atlantic Canada's and Nova Scotia's Top Employers for 2026, making it a great place to work. As a certified B Corp, we balance profit with purpose by meeting high standards for social and environmental impact, transparency, and accountability. We are committed to creating positive outcomes for our people, communities, and the planet.

Join us and be part of a team that truly makes a difference.