Operations Support Specialist 3 – Energy & Field Ops

FortisBC; Surrey; Hybrid; CAD 58,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

FortisBC in Surrey, BC, is seeking an Operations Support Representative 3 to provide extensive administrative support to the Operations and Engineering teams. The role requires handling non-routine inquiries, coordinating field resources, and maintaining data integrity across work orders and reports.

The position is full-time with a competitive salary and benefits package, and it emphasizes safety, inclusion, and career development within BC’s largest energy provider.

Qualifications

• High School graduation required.
• Nine (9) months directly related relevant work experience, typically gained as an OSR 2.
• Strong organizational skills including multi-tasking, prioritizing, and pressure handling during emergencies.
• Strong verbal communication skills and professional interpersonal ability to work in a team.
• Strong written communication skills to prepare external and internal correspondence.
• Knowledge of SAP & MS Office applications and related systems.

Responsibilities

• Answers non-routine enquiries and provides detailed job information to crews, customers, utilities and authorities.
• Analyses, interprets and communicates information to support the operations group.
• Reports system faults and notifies FortisBC personnel and authorities for proposed activities.
• Processes work orders and ensures data integrity in field completion data.
• Arranges resources—materials, supplies, equipment, deliveries and third-party services.
• Maintains contact with Field Resources regarding schedules and job status.

Skills

Organizational skills

Communication

Multi-tasking

Data interpretation

Teamwork

Education

High School diploma

Tools

SAP

MS Office

Job description

FortisBC in Surrey, BC, is seeking an Operations Support Representative 3 to provide extensive administrative support to the Operations and Engineering teams. The role requires handling non-routine inquiries, coordinating field resources, and maintaining data integrity across work orders and reports.

The position is full-time with a competitive salary and benefits package, and it emphasizes safety, inclusion, and career development within BC’s largest energy provider.