Operations Support Representative

Purolator; Vaughan; On-site; CAD 25,000 - 35,000; Full time

Job summary

Purolator is hiring an Operations Support Representative in Vaughan, Ontario. The role focuses on data entry, reporting, and equipment maintenance for handheld scanners and inventory to ensure continuous operations.

The position requires English proficiency and offers a Monday to Friday shift from 4:45pm to 9:00pm, 21.25 hours per week. Pay rate is $21.56/hour with on-site work at 1550 Creditstone Rd, Concord.

Qualifications

• 3 months experience working with computers / technology (e.g., word processors, document management systems, scanners, etc.)
• 3 months experience troubleshooting for scanners and printers

Responsibilities

• Enter billing and shipping data and reconciles Chain of Signature (COS) documents.
• Prepare, collect, track, and store courier documentation
• Collect, track, and store courier documentation in the Red Bin to ensure document quality and completeness
• Prepare the Red bin to be sent to the Hub in the evening
• Complete administrative functions
• Track 407 transponder usage logs to ensure all transponders are returned
• Prepare reports for managers to ensure accuracy
• Test and maintain an inventory of replacement batteries for handheld package scanners Replace consumed batteries
• Send malfunctioning scanners for repair to external repair vendor.
• Answer emails and resolve document completion issues with Lead Hand, managers, and scanner repair vendors

Skills

Operations Procedures

Document Management

Computer Operations Standards and<br/>

Job description

Operations Support Representative

Location: Vaughan, ON, CA, L4K 5N1

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen?The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Shift: Monday to Friday: 4:45pm – 9:00pm (21.25 hours per week)

Pay Rate: $21.56/hour

Location: 1550 Creditstone Rd, Concord, ON L4K 5N1

Description

The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion. The representative troubleshoots and maintains handheld package scanners and related inventory / equipment to ensure continuous operation.

Responsibilities

• Enter billing and shipping data and reconciles Chain of Signature (COS) documents.
• Prepare, collect, track, and store courier documentation
• Collect, track, and store courier documentation in the Red Bin to ensure document quality and completeness
• Prepare the Red bin to be sent to the Hub in the evening
• Complete administrative functions
• Track 407 transponder usage logs to ensure all transponders are returned
• Prepare reports for managers to ensure accuracy
• Test and maintain an inventory of replacement batteries for handheld package scanners Replace consumed batteries
• Send malfunctioning scanners for repair to external repair vendor.
• Answer emails and resolve document completion issues with Lead Hand, managers, and scanner repair vendors

Experience

• 3 months experience working with computers / technology (e.g., word processors, document management systems, scanners, etc.)
• 3 months experience troubleshooting for scanners and printers

Skills

• Operations Procedures
• Document Management
• Computer Operations Standards and Procedures

Language Requirement:Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 491 - Vaughan
Working Conditions: Warehouse Environment

Posting Number: 70183

Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact [e-mail] .

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com .

Job Segment: Document Management, Operations Manager, Technology, Operations