Operations Support (Afternoon Shift)

rockymountainsoap; Canmore; On-site; CAD 40,000 - 45,000; Full time

Benefits offered by this job

Product discounts

Quarterly allowances

Subsidized medical and dental benefits

Profit sharing (The Great Game)

Generous paid vacation and personalday

Annual wellness allowance

Rocky coach for development

Culture Club activities

Job summary

Rocky Mountain Soap seeks an Operations Support teammate to assist production and shipping during peak periods. Location is Canmore, Alberta, with hours 2:00pm–10:00pm, Monday to Friday at the Workshop.

You will stage raw materials, support batch making and packaging, and help ensure timely shipping while upholding GMP and safety standards. Strong teamwork, communication, and adaptability are essential; prior production/warehouse experience is a plus but not required.

Qualifications

• Alignment with Rocky’s core values.
• Ability to work collaboratively in a team environment.
• Strong communication and organizational skills.
• Flexible and able to adapt in a fast-paced environment.
• Basic math skills to ensure accuracy and recipe/weight/volume requirements.
• Reasoning skills to ensure consistency and problem solving.
• Physically capable of bending, pushing, pulling, and lifting up to 50lbs (23kgs).
• Comfortable working in a highly scented environment.
• Previous experience in production, shipping, or warehouse environment is an asset but not required.

Responsibilities

• Production Support: assist with staging and preparing raw materials for production.
• Support batch making and packaging under direction of Production Team Leads and Supervisors.
• Operate basic equipment and tools as trained.
• Follow SOPs, Master Production Documents and safety requirements.
• Maintain cleanliness and organization in production areas.
• Shipping & Warehouse Support: prepare finished products for shipping, including labeling, packaging, and palletizing.
• Assist with staging, moving, and organizing finished goods.
• Support daily shipping schedules to ensure customer orders are met.
• Perform inventory counts and assist with stock rotation.
• Teamwork & Culture: foster a positive, collaborative, and safe team environment.
• Communicate effectively with production, warehouse, and quality teams.
• Safety & Compliance: follow GMP standards and Health Canada requirements, report issues promptly.
• Adhere to company and government standards.
• Does this sound like you? includes alignment with Rocky’s values and adaptability.

Skills

Teamwork

Communication

Organizational skills

Flexibility

Basic math

Problem solving

Physical stamina

Safety awareness

Job description

Who we are

At Rocky, we feel our best in nature and we feel our best when we nurture ourselves with nature. That's why for over 25 years we've been students of this glorious Earth—formulating everyday essentials that nurture your skin, body, and hair, all crafted with care here in the Canadian Rockies.

Our 14 locations nationwide are designed to bring nature indoors. Crafted from natural materials, they guide customers through immersive sensorial experiences anchored by our signature sink— unique to each location.

Growing our culture-focused team means finding those who share the belief that we are a part in the greater ecosystem, working together to make a positive impact in our communities and for the Earth.

Are you a natural fit for the new world of Rocky?

The position

The Operations Support role assists both production and shipping activities during peak periods. Responsibilities include assisting with the preparation of finished goods, supporting the flow of raw materials, and ensuring products are packaged and ready to meet daily shipping schedules. This role contributes to creating high quality, natural products and helps ensure they reach our customers on time, all while maintaining Rocky's high standards of safety, quality, and teamwork.

This is a permanent, full-time position working Monday through Friday from 2:00pm to 10:00pm at our Workshop in Canmore, Alberta.

What you'll be doing

Production Support

• Assist with staging and preparing raw materials for production
• Support batch making and packaging under the direction of Production Team Leads and Supervisors
• Operate basic equipment and tools as trained
• Follow Standard Operating Procedures (SOPs), Master Production Documents and safety requirements
• Maintain cleanliness and organization in production areas

Shipping & Warehouse Support

• Prepare finished products for shipping, including labeling, packaging, and palletizing
• Assist with staging, moving, and organizing finished goods
• Support daily shipping schedules to ensure customer orders are met
• Perform inventory counts and assist with stock rotation

Teamwork & Culture

• Foster a positive, collaborative, and safe team environment
• Communicate effectively with production, warehouse, and quality teams

Safety & Compliance

• Follow all Health & Safety programs and Good Manufacturing Practices (GMP) standards
• Report safety or quality issues promptly
• Adhere to company and government standards, including Health Canada requirements

Does this sound like you?

• Demonstrated alignment with Rocky’s core values
• Ability to work collaboratively in a team environment
• Strong communication and organizational skills
• Flexible and able to adapt in a fast-paced environment
• Basic math skills to ensure accuracy and products meet recipe, weight/volume requirements
• Reasoning skills to ensure consistency and problem solving
• Physically capable of bending, pushing, pulling, and lifting up to 50lbs (23kgs)
• Comfortable working in a highly scented environment
• Previous experience in production, shipping, or warehouse environment is an asset but not required

What's in it for you?

• This position pays $19.00 per hour
• Significant product discounts and quarterly allowances
• Subsidized group medical and dental benefits for you and your family
• Share in Rocky's success - The Great Game profit sharing program
• Generous paid annual vacation and personal day
• Healthy lifestyle support through an annual allowance
• Access to a dedicated Rocky coach to help you optimize your potential
• The opportunity to participate in Culture Club organized activities