Operations Supervisor – Logistics & Driver Support (Health & RRSP)

The Seaboard Transport Group; Corner Brook; On-site; CAD 65,000 - 80,000; Full time

Benefits offered by this job

Performance incentive bonus

Health & Dental

RRSP employer matching up to 4%

Job summary

The Seaboard Transport Group is seeking an Operations Supervisor to coordinate driver operations with a strong emphasis on safety and customer service. The role supports the driver coordination team, mentors new staff, and ensures adherence to company policies and industry regulations. Location options include St.

John's or Corner Brook, NL, with occasional cross-island travel. The schedule is standard business hours with after-hours coverage as needed, and there is a performance bonus along

Qualifications

• Post-secondary education in Logistics, Business Administration, or related field is an asset.
• Minimum 3–5 years of experience in dispatch, transportation coordination, or logistics, with at least 1 year in a lead or supervisory capacity.
• Proficiency with TMW or similar transportation management systems.
• Strong computer skills, including Microsoft Office Suite (Excel, Outlook, Word).
• Understanding of transportation operations, safety regulations, and hours of service requirements.

Responsibilities

• Safety, Compliance, and Operational Processes: Create a culture of discipline around safety, service, and operational process performance; report safety incidents; support HSE programs; collaborate on TDG/TMW issues; champion SOPs.
• Driver and Team Support: Address day-to-day driver issues; provide cross-island travel support; train and support new team members; contribute to a team-oriented environment and continuous improvement.
• Customer Service and Communication: Respond to escalated customer complaints; maintain professional communication with customers, suppliers, employees, and drivers; handle general inquiries.
• Operational Coverage and Support: Provide coverage for after-hours calls; resolve fuel card and driver badge issues; support Seaboard operations; perform other duties as required.

Skills

Leadership

Dispatch coordination

TDG compliance knowledge

Safety awareness

Customer service

Education

Post-secondary education in Logistics or related field

Tools

TMW/Transit software

Microsoft Excel

MS Office

Job description

The Seaboard Transport Group is seeking an Operations Supervisor to coordinate driver operations with a strong emphasis on safety and customer service. The role supports the driver coordination team, mentors new staff, and ensures adherence to company policies and industry regulations. Location options include St.

John's or Corner Brook, NL, with occasional cross-island travel. The schedule is standard business hours with after-hours coverage as needed, and there is a performance bonus along