Operations Supervisor - Distribution

DHL Supply Chain; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

DHL Supply Chain seeks an Operations Supervisor to optimize warehouse operations and lead a diverse team. Responsibilities include ensuring compliance with health and safety, monitoring KPIs, and fostering communication. Ideal candidates will have a degree and experience in operations management, with a commitment to inclusion and safety.

Qualifications

• At least 1 year of operations management or supervisory experience preferred.
• Logistics industry experience preferred.
• Skills in staff management and workload planning.

Responsibilities

• Lead, motivate, and develop a team of frontline associates.
• Ensure compliance with health and safety regulations.
• Monitor KPIs and operational metrics, providing reports.
• Encourage open communication and collaboration.

Skills

Staff management

Workload planning

Organizational objectives

Education

Bachelor’s degree or equivalent experience

Job description

As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities include implementing processes to optimize warehouse operations, guiding frontline associates, fostering a safe and productive environment, and contributing to DHL's success as a global leader in contract logistics.

With over 500 facilities and more than 50,000 associates operating in over 150 million square feet of warehouse space, DHL Supply Chain North America values dedication and teamwork.

Job Responsibilities:

• Lead, motivate, and develop a diverse team of frontline associates through coaching and support, promoting inclusion and belonging.
• Ensure compliance with health and safety regulations, cultivating a safety-conscious culture.
• Monitor KPIs and operational metrics, providing regular reports and recommendations for improvement.
• Encourage open communication and collaboration among leadership and staff to enhance transparency and teamwork.

Required Education and Experience:

• Bachelor’s degree or equivalent experience (preferred).
• At least 1 year of operations management or supervisory experience (preferred).
• Logistics industry experience (preferred).
• Skills in staff management, workload planning, and organizational objectives (preferred).

We are an equal opportunity employer committed to accommodating applicants with disabilities throughout the hiring process. Accommodations are available upon request.