Operations Supervisor - Distribution

Deutsche Post; Hamilton; On-site; CAD 62,000 - 75,000; Full time

Job summary

DHL Supply Chain in Canada is seeking an Operations Supervisor to lead a diverse team of frontline associates, drive safe and efficient warehouse operations, and implement processes that optimize throughput.

You will monitor KPIs, report to management, and foster a collaborative culture. The role emphasizes leadership, coaching, and adherence to health and safety standards to ensure operational excellence.

Qualifications

• Bachelor’s degree or equivalent experience required or preferred.
• 1+ years operations experience in a lead/supervisor/management role preferred.
• 1+ years logistics industry experience preferred.
• Staff management, workload planning, objective setting and organizational skills preferred.

Responsibilities

• Lead, motivate and develop a diverse team of frontline associates, providing coaching and support and building an inclusive culture.
• Uphold health and safety regulations and foster a culture of safety awareness.
• Monitor KPIs and operational metrics, provide regular reports and recommendations to management.
• Foster open communication and collaboration among leadership and associates to promote transparency and teamwork.

Skills

Staff management

Workload planning

Objective setting

Organizational skills

Leadership

Education

Bachelor’s degree or equivalent experience

Job description

The Operations Supervisorrole has a national salary range of $62,000 - $75,000 with bonus potential.

This posting is for an existing vacancy.

As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.

Job Description:

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Required Education and Experience:

• Bachelor’s degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.

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