Operations Supervisor

MSI; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading supplier of flooring and hardscaping products in North America is seeking an Operations Supervisor to oversee warehouse activities. This role involves managing staff, ensuring efficiency, and maintaining operational standards in a large facility. The ideal candidate will have strong leadership capabilities and experience in a supervisory role, with a focus on optimizing warehouse performance, safety, and quality. The position offers a competitive salary along with a comprehensive benefits package.

Benefits

Referral bonuses

Paid Time Off

Medical, Dental, and Vision Insurance

Company-paid disability and life insurance

Tuition Reimbursement

Annual pay increases

Qualifications

• 1-2 years of supervisory experience required.
• Basic to Intermediate level of Microsoft Excel knowledge.
• Strong leadership skills necessary.

Responsibilities

• Supervise operations on the warehouse floor.
• Manage team performance and workflow.
• Ensure safety compliance and quality process.

Skills

Leadership

Communication

Organizational skills

Customer service

Microsoft Excel

Education

High School Education

Tools

Tablets (iPad)

Job description

Summary : The Operations Supervisor is directly responsible for the day to day supervision of the warehouse floor, assigning the work schedule to the team members, and supervising the time management of the warehouse shipments.

Compensation : This salaried, exempt position pays from to per year. The estimated annual pay for new hires generally ranges from to or more, depending on experience, education level and annual bonuses.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities :

• Responsible for assuring all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 10-20 employees in a 100,000 square foot facility.
• Maintain and manage facility quality process.
• Ensure on-time shipping performance; work closely with direct reports to ensure receipts and shipments meet standards.
• Supervise realignment activities to ensure maximum optimization of the facility.
• Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.
• Provide direct supervision to the shift supervisors. Hold them accountable for their performance and the performance of their teams.
• Provide Leadership, training, and supervision to 25 to 50 team members.
• Continuously work towards increasing the leadership capability of the team and drives professional growth.
• Responsible for all facility / equipment maintenance and supplies.
• Responsible for maintaining a safe working environment and overseeing safety compliance.

Additionally the candidate must meet the following Education and / or Experience requirements :

• High School Education required.
• One (1) to Two (2) years of supervisory experience.
• Able to use tablets (IPad).
• Basic to Intermediate level of Microsoft Excel knowledge.
• Strong leadership skills
• Excellent oral and written English language communication skills
• Provide high level of customer service
• Good organizational skills

This role has the following physical demands :

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk.
• The employee must occasionally lift, pull and move up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits : MSI offers a comprehensive benefits package that includes :

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability;
• Company-paid Life Insurance
• Tuition Reimbursement

About MSI : Founded in 1975, MSI is a leading supplier of flooring, countertop, wall tile, and hardscaping products in North America. Headquartered in Orange, California, MSI also maintains over 30 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of quartz, porcelain, ceramic, LVT, natural stone and glass products imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including :

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• 1 Flooring Distributor multiple years in a row - Floor Covering Weekly
• Top Workplaces Award winner multiple times - Top Workplaces
• MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group.MSI provides reasonable accommodations for all employees and applicants.If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

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