Operations Assistant Manager

Tim Hortons; Dartmouth; On-site; CAD 30,000 - 50,000; Full time

Benefits offered by this job

Medical Benefits

Cell phone reimbursement

Community Involvement

Job summary

The Ontario Trillium Foundation is looking for a dedicated individual to support operations at Tim Hortons restaurants in Dartmouth, NS. This role involves managing daily tasks like handling deposits, assisting in guest service, and ensuring a smooth operation.

Applicants should have a valid driver's license and strong communication skills, along with a passion for guest experiences. The position offers a flexible work schedule to accommodate various needs and includes medical benefits and cell phone reimbursement.

Qualifications

• Valid driver's license and access to a vehicle.
• Legally allowed to work in Canada.
• Team player.
• Experience at Tim Hortons preferred.

Responsibilities

• Support restaurants with daily operations.
• Handle daily deposits and cash procedures.
• Assist in serving guests and communicating with management.
• Train new team members and mentor the team.

Skills

Excellent communication skills

Passion for guest service

Strong operational experience

Multi-tasking skills

Job description

What you’ll do

• Responsible for supporting restaurants with daily operations
• Pick up daily deposits from each restaurant and drop off at local bank
• Transfer product, coin, equipment, etc. within restaurants when needed
• Deliver paperwork/supplies to and from restaurants and head office
• Help support restaurants and serve guests when restaurants are short staff, supporting the team and motivating them to meet speed of service goals
• Able to complete daily deposit and support restaurant with cash handling procedures
• Assist with calling support and troubleshooting when technical issues arise
• Assist with calibrations and cleaning of major equipment, switching out broken equipment
• Assist with covering shifts and/or transporting team members from one restaurant to another
• Complete restaurant self-audits and help prepare the restaurants for their inspections
• Assist in serving guests where necessary and respond to special guest requests in a friendly manner
• Comfortable communicating with Restaurant Manager and Supervisors
• Help train new team members, rotate between restaurants to give support on the floor
• Coach and mentor the team when needed

Apply to this job if you:

• Have valid drivers license and access to your own vehicle
• Have excellent communication skills
• Demonstrate a passion for guest service and creating exceptional guest experiences
• Are organized, results-driven and a proven multi-tasker
• Pride yourself on building relationships with guests and teammates
• Have strong operational experience
• Have a working knowledge of health and safety and food standards

As part of our team, we offer you:

• Medical Benefits
• Cell phone reimbursement
• Community Involvement
• Salary to be determined based on skills and experience.
• Schedule: Monday, Thursday, Friday, Saturday and Sunday 7am-3pm
• OFF Tuesday and Wednesday (we are flexible with changing your days off but weekends are required)

Requirements

• Drivers License and access to your own vehicle
• Legally allowed to work in Canada
• Team Player
• Tim Hortons Experience
• Ability to work in a fast pace environment and strong multi-tasking skills

Address

84 Main St, Dartmouth, NS, CA, B2X 1R5

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.