Operations Supervisor

Armour Transportation Group; City of Moncton; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Health & Dental

RRSP Employer Matching up to 4%

Job summary

Armour Transportation Group in Moncton, NB is seeking a Dock Operations Supervisor who will manage staffing, payroll, training compliance, and reporting to ensure safe, efficient dock operations. You will liaise between frontline staff and management, oversee scheduling, staffing formulas, and performance, and drive safety and continuous improvement across all dock locations.

The role requires strong leadership, knowledge of payroll processes, and excellent communication; weekend work and day

Qualifications

• 3 to 5 years of experience in transportation, freight, terminal, warehouse, or logistics operations.
• Supervisory or leadership experience preferred.
• Strong understanding of dock operations, staffing management, and freight handling processes.
• Experience with payroll administration and workforce scheduling.
• Knowledge of safety regulations and operational compliance requirements.
• Strong communication, leadership, problem-solving, and organizational skills.
• Proficient in Microsoft Office applications and operational reporting systems.

Responsibilities

• Monitor workflow, freight movement, and productivity across all dock locations.
• Review inbound freight performance and investigate late shipments.
• Identify operational challenges and implement corrective actions.
• Communicate updates and performance results to management.
• Analyze workload demands and adjust staffing levels.
• Coordinate labor resources to meet daily and long-term needs.
• Support foreperson with problem resolution and priorities.
• Promote accountability and continuous improvement.
• Ensure safety policies are followed and incidents are addressed.
• Maintain training records and ensure required training.
• Complete and verify payroll for dock employees.
• Prepare and distribute operational and performance reports.
• Provide updates to General Manager about performance and delays.

Skills

Payroll administration

Scheduling

Leadership

Communication

Tools

Microsoft Office

Operational reporting systems

Job description

Description

Join the Armour Team Today!

Position Summary

This role ensures safe, efficient, and productive dock operations through effective staffing management, payroll administration, training compliance, operational reporting, and leadership support. The supervisor acts as a key liaison between frontline operations and management, ensuring service standards, safety requirements, and operational objectives are consistently met.

Location

Moncton, NB

Schedule

Sunday - Thursday | 7:00am - 5:00pm

Salary

$60,000 - $70,000

Benefits

Health & Dental | RRSP Employer Matching up to 4%

Key Responsibilities

Operations Management

• Monitor workflow, freight movement, and productivity across all assigned locations.
• Review inbound freight performance and investigate late shipments.
• Identify operational challenges and implement corrective actions as required.
• Communicate operational updates, concerns, and performance results to management.

Staffing and Workforce Planning

• Review and maintain staffing formulas to ensure proper labor allocation across all dock operations.
• Analyze workload demands and adjust staffing levels to support operational efficiency.
• Coordinate labor resources to meet daily and long-term operational requirements.
• Assist with workforce planning to support peak periods and changing business needs.

Leadership and Support

• Provide daily operational support and direction to Stripboard Foreperson.
• Assist foreperson with problem resolution, workload balancing, and operational priorities.
• Promote accountability, teamwork, and continuous improvement throughout the dock operation.
• Support employee development and maintain a positive work environment.

Safety and Compliance

• Promote and enforce all company safety policies, procedures, and best practices.
• Conduct safety observations and address unsafe conditions or behaviors.
• Support accident prevention initiatives and incident investigations.
• Ensure compliance with company policies, regulations, and operational standards.

Training and Development

• Review and monitor ITASIT training completion and compliance.
• Ensure employees receive required operational and safety training.
• Maintain training records and follow up on outstanding training requirements.

Payroll Administration

• Complete and verify payroll for all dock employees.
• Review employee hours, overtime, and attendance records for accuracy.
• Resolve payroll discrepancies promptly and maintain accurate payroll documentation.

Reporting and Communication

• Prepare and distribute operational, staffing, safety, and performance reports.
• Provide timely updates to the General Manager regarding operational performance, staffing levels, shipment delays, and other key issues.
• Maintain accurate records and documentation to support business and operational needs.

Qualifications

• 3 to 5 years of experience in transportation, freight, terminal, warehouse, or logistics operations.
• Previous supervisory or leadership experience preferred.
• Strong understanding of dock operations, staffing management, and freight handling processes.
• Experience with payroll administration and workforce scheduling.
• Knowledge of safety regulations and operational compliance requirements.
• Strong communication, leadership, problem-solving, and organizational skills.
• Proficient in Microsoft Office applications and operational reporting systems.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.