Dock Operations Supervisor: Growth & Workforce Lead

Armour Transportation Group; City of Moncton; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Health & Dental

RRSP Employer Matching up to 4%

Job summary

Armour Transportation Group in Moncton, NB is seeking a Dock Operations Supervisor who will manage staffing, payroll, training compliance, and reporting to ensure safe, efficient dock operations. You will liaise between frontline staff and management, oversee scheduling, staffing formulas, and performance, and drive safety and continuous improvement across all dock locations.

The role requires strong leadership, knowledge of payroll processes, and excellent communication; weekend work and day

Qualifications

• 3 to 5 years of experience in transportation, freight, terminal, warehouse, or logistics operations.
• Supervisory or leadership experience preferred.
• Strong understanding of dock operations, staffing management, and freight handling processes.
• Experience with payroll administration and workforce scheduling.
• Knowledge of safety regulations and operational compliance requirements.
• Strong communication, leadership, problem-solving, and organizational skills.
• Proficient in Microsoft Office applications and operational reporting systems.

Responsibilities

• Monitor workflow, freight movement, and productivity across all dock locations.
• Review inbound freight performance and investigate late shipments.
• Identify operational challenges and implement corrective actions.
• Communicate updates and performance results to management.
• Analyze workload demands and adjust staffing levels.
• Coordinate labor resources to meet daily and long-term needs.
• Support foreperson with problem resolution and priorities.
• Promote accountability and continuous improvement.
• Ensure safety policies are followed and incidents are addressed.
• Maintain training records and ensure required training.
• Complete and verify payroll for dock employees.
• Prepare and distribute operational and performance reports.
• Provide updates to General Manager about performance and delays.

Skills

Payroll administration

Scheduling

Leadership

Communication

Tools

Microsoft Office

Operational reporting systems

Job description

Armour Transportation Group in Moncton, NB is seeking a Dock Operations Supervisor who will manage staffing, payroll, training compliance, and reporting to ensure safe, efficient dock operations. You will liaise between frontline staff and management, oversee scheduling, staffing formulas, and performance, and drive safety and continuous improvement across all dock locations.

The role requires strong leadership, knowledge of payroll processes, and excellent communication; weekend work and day