Operations Manager - Terminal - Upcoming

AIR CANADA; Vancouver, Quebec; On-site; CAD 95,000 - 130,000; Full time

Job summary

Air Canada is seeking an Airport Operations Manager - Terminal to lead day-of operations, directing activities in the terminal to ensure they are conducted efficiently and safely while meeting customer expectations at boarding gates and check-in counters. This role places you at the heart of our operational excellence in a dynamic, high-demand environment.

You will empower and coach a unionized team (IAMAW and Unifor) to perform with pride, develop talent, and build trust with colleagues and

Responsibilities

• Direct day-of operations to ensure terminal activities are conducted efficiently and safely, while consistently meeting customer expectations at gates and check-in counters.

Job description

Belonging to Air Canada is about belonging to a Canadian symbol, Air Canada recently voted best airline in North America. Take your career to new heights by joining our innovative and diverse team at the forefront of passenger air transport.

As an Airport Operations Manager - Terminal, you will play an important leadership role in realizing our ambition of being recognized as one of the top 10 airlines in the world, by directing day-of operations to ensure activities are conducted efficiently and safely. Your priority will be to ensure that the airline safely meets or exceeds customer expectations regarding their experience with Air Canada in the various terminal areas, including boarding gates and check-in counters.

Your priority will be to create a safe, positive, and supportive environment where your leadership empowers our unionized team members (IAMAW and Unifor) to excel. By coaching your team empathetically with a focus on their development and building a bond of trust, you will enable them to exceed customer expectations and maintain our warm sense of hospitality.