Operations Manager l Responsable des Opérations

Data Sciences Inc.; Montreal; Hybrid; CAD 106,000 - 143,000; Full time

Job summary

A leading company is seeking a dynamic Operations Manager to oversee daily activities, manage a diverse operations team, and ensure project quality. This role involves enhancing workflows, collaborating with external vendors, and promoting a positive work culture. Strong project management and bilingual communication skills are essential.

Benefits

Generous Health and Dental Benefits

Hybrid work environment

Opportunities for personal and professional development

Qualifications

• University degree in a related field such as business administration.
• Strong project management and organizational skills.
• Bilingualism (French/English) strongly preferred.

Responsibilities

• Oversee daily operations, including project management and HR.
• Manage relationships with external vendors and office space.
• Lead onboarding/offboarding processes and employee HR concerns.

Skills

Project Management

Organizational Skills

Communication Skills

Time Management

Interpersonal Skills

Education

University degree in business administration or equivalent

Tools

Google Workspace

Slack

Trello

Toggl

Job description

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

-------------------------------------

Do you want to be part of a bold and ambitious team that helps organizations make better decisions with good data?

Job Description

As the Operations Manager, you are responsible for overseeing and managing the day-to-day activities of the operations team, encompassing project management, sales operations, human resources, facilities, information technology, and administration. This role requires a dynamic individual with a positive attitude who can solve problems rigorously and approach challenges with attention to detail.

Who You Are

You enjoy leading large / complex projects autonomously and are responsible for overall work and project quality. Your customer service is exceptional because you love to help people solve their problems. A lot of things can be thrown at you but you’re experienced enough to prioritize properly and manage expectations. Your time management is excellent and you have an eye for detail. If this sounds like you, please apply!

Key Responsibilities

Operations Project Management

• Lead Data Sciences’ Time Tracking software and report on progress to completion of projects and project profitability in coordination with the financial controller and account managers.
• Oversee operations projects and employee requests, ensuring deadlines are met and removing obstacles.
• Run the Operations project board to track accountability and timelines.
• Provide operational updates through town halls, slack, and email.
• Lead the preparation of board meetings, town hall presentations and other leadership meetings.
• Identify and implement operational improvements to streamline workflows.

General Office Operations

• Manage relationships with external vendors (e.g., facilities, tech providers, freelancers) to ensure quality and timeliness.
• Oversee relationship with building management company and facilities
• Collaborate with finance on cost optimization and profitability, maintaining an updated list of operating costs.
• Manage office space in Montreal to support staff productivity (office cleanliness and order, food and beverage, wifi and VPN operations, desk assignment and officely management, etc…).
• Organize DS events and manage their smooth execution which includes the DS yearly party and fun committee events
• Mitigate risks by developing and updating policies and procedures annually.
• Responsible for the management of our information technology: google workspace, WIFI, VPN, apple business manager, mobile device management, asset management, FOBs and all operating applications.
• Liaise with external suppliers including IT management, cybersecurity and apple representatives

Human Resources

• Oversee onboarding/offboarding processes and manage the HRIS system.
• Serve as the point of contact for employee HR concerns, policies, and benefits.
• Promote a healthy work culture through team-building, recognition programs, and satisfaction surveys.
• Assist employees with benefits inquiries and liaise with insurance providers.
• Maintain employee handbooks and enforce company policies consistently.
• Manage the Remote platform for international employees and relationship with remote.com

Desired Skills and Experience

• University degree in a related field such as business administration, project management, human resources and communications or equivalent.
• Strong project management and organizational skills including time management and the ability to juggle multiple priorities to tight deadlines.
• Excellent communication skills, both verbal and written.
• Proficiency with Google Workspace, Slack, Trello, Toggl, IT tools and technology
• Strong interpersonal skills and ability to develop productive working relationships with a wide-range of peers and stakeholders.
• Strong judgment and decision making skills and ability to work with limited supervision.
• Event management experience is beneficial including logistics and travel.
• Bilingualism (French/English) is strongly preferred.
• This role occasionally requires light physical tasks, such as lifting and moving equipment or materials, setting up workspaces, or being on your feet for short periods.

What We Offer

• Be part of an industry leading global team, renowned for excellence.
• Generous Health and Dental Benefits including telehealth.
• Hybrid work environment out of our head office in Montreal, Quebec
• Opportunities for personal and professional career development.

This is a full-time position based at our Montreal office. Salary commensurate with experience. Only selected candidates will be contacted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Advertising Services

Referrals increase your chances of interviewing at Data Sciences by 2x

Get notified about new Operations Manager jobs in Montreal, Quebec, Canada.

Greater Montreal, Quebec, Canada 3 days ago

Laprairie, Quebec, Canada CA$106,520.00-CA$142,024.00 6 days ago

Sainte-Catherine, Quebec, Canada 5 days ago

Montreal, Quebec, Canada CA$150,000.00-CA$185,000.00 20 hours ago

Senior Manager, Manufacturing Management

Montreal, Quebec, Canada CA$49,814.00-CA$67,397.00 22 hours ago

St-Bruno-de-Montarville, Quebec, Canada 5 days ago

Montreal, Quebec, Canada CA$90,000.00-CA$105,000.00 1 day ago

Greater Montreal Metropolitan Area CA$85,000.00-CA$100,000.00 4 hours ago

Greater Montreal Metropolitan Area 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.