Operations Manager - Construction & Rentals Leader

Clark Builders; Vancouver; Hybrid; CAD 78,000 - 130,000; Full time

Job summary

Clark Builders is seeking a Manager of Operations in Vancouver to oversee branch operations, rental activities, HR, and admin, driving profitability and ensuring customer and employee satisfaction.

You will collaborate with leadership to align financial goals, develop forecasts, and implement sales and profitability strategies while safeguarding assets and upholding safety standards. A path for coaching, staffing, and continuous improvement is provided.

Qualifications

• Minimum of 3 years of experience in a progressive management position.
• Experience in a construction or equipment rental environment is an asset.
• Proven history of profit and loss management to maximize financial performance.
• Demonstrated leadership, motivation and managerial skills.

Responsibilities

• Collaborate with the Director to assess branch status and align on financial goals, ensuring effective operations to meet these objectives.
• Oversee all operational functions of the branch, including rental operations, customer service, human resources, and administration.
• Analyze local market conditions to identify current and future sales opportunities; support the Sales Manager and sales team in developing financial forecasts and strategic business plans for the branch.
• Work with the Sales Manager to create and implement sales and profitability strategies that establish and maintain robust account plans.
• Ensure optimal staffing and provide effective direction across all departments.
• Train, coach, and motivate team members to maximize their potential and performance.
• Manage the onboarding and evaluation processes for all new and existing employees.
• Facilitate effective communication with other branches and management, sharing insights on best practices, competitive intelligence, and emerging business opportunities.
• Identify and implement continuous improvement initiatives within the branch.
• Address customer and employee satisfaction issues promptly and effectively.
• Uphold high ethical standards in branch management and ensure compliance with all government regulations.
• Safeguard company assets, including facilities, equipment, inventory, and cash.
• Make personnel decisions, including hiring, promoting, and termination, in accordance with HR policies.
• Promote and adhere to the company's workplace safety standards, regularly evaluating the effectiveness of branch operations to ensure policy compliance and goal achievement.
• Achieve profitability targets set for the division, branch, and organization.

Skills

Leadership

Budgeting

LEAN initiatives

Strategic thinking

Negotiation skills

Education

College Diploma or University Degree in Business or related field

Tools

Microsoft Office

Job description

Clark Builders is seeking a Manager of Operations in Vancouver to oversee branch operations, rental activities, HR, and admin, driving profitability and ensuring customer and employee satisfaction.

You will collaborate with leadership to align financial goals, develop forecasts, and implement sales and profitability strategies while safeguarding assets and upholding safety standards. A path for coaching, staffing, and continuous improvement is provided.