Operations Manager

SNDL Inc.; Regina; On-site; CAD 70,000 - 95,000; Full time

Job summary

A leading Canadian liquor retailer, Wine and Beyond, seeks an Operations Manager for its new Regina store. The successful candidate will oversee daily operations, ensuring compliance, managing logistics, and leading a customer-focused team. Join us to create a thriving retail environment while enjoying competitive salary and benefits.

Benefits

Competitive salary and comprehensive benefits

Flexible scheduling options

Generous staff discount

Product knowledge training

Educational reimbursement opportunities

Qualifications

• Strong leadership and team development experience.
• Working knowledge of inventory systems and POS tools.
• Comfortable with physical tasks including lifting up to 50 lbs.

Responsibilities

• Oversee daily store functions including scheduling and inventory management.
• Manage compliance with liquor laws and safety regulations.
• Coach and mentor team members, fostering a positive work environment.

Skills

Leadership

Attention to detail

Process optimization

Inventory management

Customer service

Education

2+ years in operations or management role

ProServe/Serving It Right/TAP certification

Tools

POS systems

Job description

Work Location

1030001 Wine & Beyond Regina

Operations Manager – Wine and Beyond

Location: Regina, Saskatchewan

Company: SNDL Inc. | Wine and Beyond

Employment Type: Full-Time | Retail Operations Management

About Wine And Beyond & SNDL

Wine and Beyond is a leading liquor retailer and part of the SNDL Inc. family, which includes top banners such as Ace Liquor, Liquor Depot, Value Buds, and Spiritleaf. SNDL is the largest private-sector liquor and cannabis retailer in Canada and operates a diversified portfolio that spans cannabis production, retail, and strategic investments.

As we launch a new Wine and Beyond store in Regina, we are seeking an experienced and operations-driven Operations Manager to join our leadership team.

The Opportunity

As the Operations Manager, you will oversee the critical behind-the-scenes functions that keep a high-performing retail liquor store running smoothly. You’ll partner with the General Manager and management team to lead store operations, manage people, handle inventory and logistics, ensure compliance, and deliver an exceptional customer experience.

This role is ideal for someone who is process-oriented, highly organized, and thrives in a fast-paced, customer-facing retail environment.

Key Responsibilities

People & Culture

• Coach and mentor team members to build capability and confidence
• Lead daily huddles and communication updates
• Support recruitment and succession planning
• Create a positive, accountable work environment
• Enforce company policies and address HR issues professionally
  
  

Store Operations

• Manage all day-to-day store functions including opening/closing, scheduling, merchandising, and receiving
• Ensure visual merchandising standards and store cleanliness
• Oversee eCommerce orders and timely fulfillment
• Approve payroll and monitor scheduling against labor budgets
• Monitor equipment and facility needs and follow up on repairs
  
  

Sales & Service

• Promote a sales-focused culture and deliver excellent service
• Support customer event planning and upselling initiatives
• Handle escalated customer service concerns
• Implement product launches and track campaign effectiveness
  
  

Inventory & Financial Oversight

• Manage inventory levels and ordering processes
• Review invoices and pricing for accuracy
• Conduct cycle counts and annual inventory audits
• Track at-risk, slow-moving, or high-loss items
• Monitor financial performance, sales metrics, and KPIs
  
  

Compliance & Safety

• Ensure compliance with liquor laws (ProServe/Serving It Right/TAP)
• Lead loss prevention and OHS efforts in-store
• Complete incident reporting, audits, and regulatory checklists
• Maintain current certifications and ensure team compliance
  
  

What You Bring

• 2+ years in an operations or management role, preferably in a retail or big-box environment
• Proven leadership and team development experience
• Strong attention to detail and process optimization mindset
• Working knowledge of inventory systems and POS tools
• ProServe/Serving It Right/TAP certification (or ability to obtain)
• Comfortable with physical tasks, including lifting up to 50 lbs, climbing ladders, and standing for long periods
• Background check and reliable transportation required
  
  

Why Join Wine and Beyond

• Competitive salary and comprehensive benefits
• Flexible scheduling options
• Generous staff discount and free uniforms
• Contests, team incentives, and performance rewards
• Strong focus on employee development and promotion from within
• Product knowledge training and educational reimbursement opportunities
  
  

Help Us Launch Something Special in Regina

If you’re ready to take ownership of store operations, build an exceptional team, and contribute to a thriving retail environment, apply now to become a key leader at our new Wine and Beyond store in Regina!

We appreciate the interest of all applicants. Only those selected for the next steps will be contacted.

Our Commitment to Diversity & Inclusion

SNDL is an equal opportunity employer. We’re committed to creating a welcoming, safe, and inclusive workplace where all employees have equal opportunity to grow and succeed. We strongly encourage candidates from diverse backgrounds and identities to apply.