Operations Manager

Les Importations Herbasante Inc; Montreal; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading company in natural health products seeks an Operations Manager for their Montreal facility. The role involves overseeing all operations, ensuring efficiency from production to administration. Ideal candidates will have 3-5 years of experience in a similar management role, strong leadership and organizational skills, and a commitment to customer service excellence.

Qualifications

• 3 to 5 years’ experience in office and facilities management.
• Experience in manufacturing/production environment is an asset.
• Dedication to excellence in customer service.

Responsibilities

• Managing daily operations of the facility to meet company goals.
• Liaise with departments to align needs and priorities.
• Responsible for human resource management including hiring.

Skills

Organizational skills

Communication skills

Leadership skills

Interpersonal skills

Problem-solving

Customer service excellence

Education

Post-secondary education

Tools

MS Office

Accounting software

Job description

Canadian made & owned, HerbaSanté has proudly paved Canada's natural path to healthy living for more than 35 years!

Since its founding in 1984, Herbasanté has been dedicated to promoting well-being in the world by improving the lives of people in our community through safe, natural and affordable remedies. We are leaders in alternative medicine thanks to a holistic and time-tested approach to relieving and preventing numerous afflictions and chronic illnesses with homeopathic, phytotherapeutic and mycotherapeutic remedies. Herbasanté delivers a comprehensive range of products tailored specifically to meet the unique needs of men, women and children. Herbasanté strives to help Canadians improve their quality of life by treating and preventing various ailments in a natural and holistic manner.

Herbasante is looking for an Operations Manager to join our team located in St-Laurent, Montreal. We are a family business focused on the health and wellness of our employees and community and are looking for someone that wants to be part of our team.

The Office Operations Manager reports directly to the President and is responsible for supervising and managing the operations of our company (from manufacturing, administrative and bookkeeping) to ensure that at all departments run efficiently and effectively.

Primary responsibilities include :

• Managing all aspects and daily operations of the facility with the view of meeting the company’s goals while adhering to safety standards to ensure smooth flow from raw material to finished product.
• Develop and implement administrative functions to monitor business operations to ensure efficient planning and execution of day-to day operations.
• Liaise with departments (manufacturing, quality control, Marketing, inventory, customer service) to determine ongoing needs and priorities alignment
• Be an intermediary between management and departments
• Review and analyze progress towards the achievement of sales forecasts and operational objectives on a regular basis, and initiates action as required
• Manage and responsible for inventory quantity and quality to ensure sales commitments and end-use customer programs are met
• Responsible for all aspects of human resource management including hiring, performance management, coaching and discharging within company policy and regulatory compliance.
• Monitoring the office operations budget and actual expenditure in conjunction with the President to ensure effective cost management and accurate and timely reporting;
• Plan and coordinate administrative procedures and systems and devise ways to streamline work processes to effectively run an organization
• Manage inventory control management systems including handle products inventory and distribution records and ensure all records reflect accurate logistics numbers and match with accounting records
• Oversee invoicing (A / P) and accounts receivable (A / R).

Requirements :

• 3 to 5 years’ experience in office and facilities management or a similar role; combined with post-secondary education; experience in manufacturing / production environment, an asset
• Experience in managing a team, manufacturing / inventory management and bookkeeping are an asset
• Highly developed organizational skills and communication skills
• A team player with leadership skills
• Critical ability to multi-task and problem solve “on the fly”
• Highly effective interpersonal and communication skills
• Dedication to excellence in customer service
• Proficient with MS Office (MS Excel and MS Word)
• Experience with accounting software, would be an asset.

Herbasante is an equal opportunity employer that is committed to creating an inclusive workplace. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, and other legally protected characteristics. Must be legally able to work in Canada.

In accordance with Herbasante’s policies, you will be required to undergo a background check.

While we appreciate all applications we receive, only candidates under consideration will be contacted. Working hours : 8 : 30- 4 : 30 or 9 to 5

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Administrative

Wellness and Fitness Services

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