Operations & Logistics Manager

Myant; Mississauga; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading company in connected healthcare seeks an Operations & Logistics Manager with 5+ years of experience in logistics and inventory processes. This role involves developing efficient logistical processes for Skiin medical devices, overseeing shipping operations, managing external fulfillment centers, and ensuring regulatory compliance.

Benefits

Competitive salary and comprehensive benefits

Opportunities for professional growth

Collaborative, fast-paced environment

Qualifications

• 5+ years of proven experience in logistics processes.
• Expert-level proficiency in ERP systems.
• Experience in the medical device or healthcare industry.

Responsibilities

• Coordinate and manage shipping operations for Skiin units.
• Establish inventory management systems at client locations.
• Develop processes for managing returns and refurbishments.

Skills

Logistics Management

Inventory Management

Process Improvement

Cost Accounting

Regulatory Compliance

Education

Bachelor's degree in Supply Chain Management

Tools

Plex ERP

SAP

Oracle

NetSuite

Job description

About Myant:

At Myant, our mission is to help peopleLive Younger, Longerby transforming healthcare from episodic, reactive care to proactive, preventive health management. Through our pioneering connected textiles and continuous monitoring technology, we bridge the gap between individuals, their families, and healthcare providers—creating a world where quality healthcare is more accessible, personalized, and preventative.

Powered by extensive, multidisciplinary R&D, Myant combines expertise in textile science and computing, biometrics, AI, and clinical research to develop technologies that seamlessly integrate into everyday life. Our innovation engine continuously expands the platform’s capabilities, addressing cardiovascular health, stress management, sleep optimization, and more.

With global ambitions, Myant is building a worldwide presence—collaborating with healthcare systems, clinics, researchers, and partners to set a new standard in connected health. Our goal is not just to improve care, but to fundamentally redefine the relationship people have with their health, shifting the focus from sick care to lifelong wellness.

By combining cutting-edge biometric sensing, AI-powered insights, and evidence-based behavioral coaching, Myant helps individuals and healthcare teams work together to prevent disease, optimize wellness, and unlock healthier, longer lives.

Role Overview:

We are seeking an experienced and dynamic Operations & Logistics Manager to join our growing team at Myant. The ideal candidate will have extensive experience in establishing logistics and inventory processes from scratch, managing shipping operations, overseeing external fulfillment centers, and proficiently utilizing ERP systems (preferably Plex ERP). This role will be crucial in developing efficient logistical processes for distributing, managing, refurbishing, and returning Skiin medical devices.

Key Responsibilities:

• Shipping Operations: Coordinate and manage the timely and efficient shipping of Skiin units to clients (clinics) while ensuring product integrity and regulatory compliance.
• Inventory Management at Client Sites: Establish systems and procedures for accurately tracking and managing inventory held at client (clinic) locations.
• Returns and Refurbishment: Develop and oversee robust processes for managing returns, including washing, refurbishing, quality inspection, and reintroduction into inventory.
• Process Creation & Implementation: Design, implement, and continuously improve end-to-end logistics and inventory processes from the ground up, tailored to the unique needs of a scaling medtech operation.
• External Fulfillment Center Management: Develop and maintain relationships with external fulfillment centers. Manage outsourced product storage, packing, and shipping, ensuring timely and cost-effective order fulfillment. Continuously evaluate and optimize the performance of fulfillment partners.
• ERP System Implementation and Optimization: Lead the configuration, optimization, and management of the ERP system (Plex ERP or similar), ensuring effective inventory tracking, logistics management, and streamlined operational workflows.
• Cost Accounting and Financial Negotiation: Proficiently track and report all logistics-related costs, including shipping, storage, handling, and inventory management. Negotiate costs with suppliers and fulfillment partners to ensure cost-effectiveness and manage variable costs efficiently. Provide real-time updates to senior management regarding logistics expenditures and financial performance. Collaborate closely with finance teams to ensure accurate cost reporting and KPI tracking.
• Regulatory & Compliance Management: Ensure all logistics processes comply with regulatory requirements, especially in the medical device industry (e.g., ISO 13485, MDR). Maintain proper documentation, certifications, and safety protocols. Manage and uphold the compliance standards specific to medical device inventory and logistics.
• Cleaning Validation: Define and oversee cleaning and refurbishment protocols, including the validation of washing processes and hygiene standards required for medical-grade devices.
• Process Improvement: Continuously assess and improve logistics and inventory management processes to drive efficiency and reduce operational costs. Identify improvement areas and recommend strategies for system enhancements and cost-saving initiatives.
• Cross-Functional Collaboration: Work closely with internal teams including procurement, production, quality assurance, and customer service to ensure efficient product flow across the supply chain.

Qualifications:

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 5 years of proven experience establishing logistics, shipping, and inventory processes in startup or rapidly scaling environments, preferably within the medical device or healthcare industry.
• Expert-level proficiency in ERP systems, preferably Plex ERP or comparable systems (e.g., SAP, Oracle, NetSuite), with demonstrated success in configuring and implementing inventory management modules.

What We Offer:

• A unique opportunity to shape the future of connected healthcare.
• Competitive salary and comprehensive benefits.
• A collaborative, fast-paced environment where innovation and impact go hand-in-hand.
• Opportunities for professional growth in a mission-driven company poised for global expansion.
• Exposure working in one of the most innovative and forward-thinking tech company