Operations Integration Specialist

GFL Environmental; Vaughan; Sur place; CAD 100 000 - 140 000; Plein temps

Avantages offerts par ce poste

Health plan options (medical, dental,,

Résumé du poste

GFL Environmental Services Inc. is seeking an Operations Integration Specialist to lead the transition experience for newly acquired companies in Canada and the USA. You will design Day 1 onboarding, create training curriculums, and drive rapid productivity post-close.

You will partner with M&A, Sales, Operations, and Finance to build scalable playbooks, assess gaps, and implement KPI-driven integration strategies while supporting cultural harmonization and talent retention.

Qualifications

• 5+ years of experience in Organization Development, L&D (Learning & Development), M&A Integration, or Project Management.
• Proven track record of managing complex projects with multiple stakeholders.
• Experience designing training materials or onboarding workflows for diverse audiences.

Responsabilités

• Designs the Day 1 experience and beyond for acquired teams.
• Creates seamless training curriculums and onboarding journeys.
• Leads or coordinates live training sessions, webinars, and self-paced e-learning.
• Acts as culture ambassador to harmonize values across organizations.

Connaissances

Organization Development

Learning & Development

M&A Integration

Project Management

Stakeholder Management

Curriculum Design

Training Materials

Description du poste

Ready to elevate your career? GESI is expanding! We are officially hunting for our next Operations Integration Specialist to support Operations in Canada & USA–someone ready to bring fresh ideas and grow alongside a dynamic team.

About Us

GFL Environmental Services Inc. ("GESI") is a high-growth environmental services company recently carved out of GFL Environmental Inc. Backed by leading private equity firms, GESI delivers liquid waste, industrial cleaning, and soil remediation services across North America through a vertically integrated platform of over 230 sites and a fleet of 1,800+ vehicles. Our employees, collectively known as 'Team Green,' enjoy numerous benefits: career advancement opportunities, competitive benefits, job stability within an essential services company, and the chance to make a positive impact every day for our customers and communities, Green for Life!

The Role

We are looking for a strategic and empathetic Operations Integration Specialist to lead the transition experience for our newly acquired companies. In this role, you will be the "bridge" that connects new teams to GFL Environmental Services culture, systems, and processes.

You will not just be managing checklists; you will be designing the "Day 1" experience and beyond. Your primary focus will be creating seamless training curriculums and onboarding journeys that allow acquired employees to feel welcome, informed, and productive immediately after a deal closes.

Key Responsibilities

1. Integration Strategy & Planning

• Playbook Development: Build and maintain a scalable "Acquisition Onboarding Playbook" that can be adapted for deals of different sizes (e.g., acquisition-hires vs. large mergers).
• Due Diligence Support: Partner with the M&A team during the due diligence phase to assess the target company’s current tools, culture, and skill gaps to prepare a readiness plan.
• Timeline Management: Create detailed project plans for "Day 1" (Close Date) through "Day 90," ensuring all training milestones are met without disrupting business continuity.

2. Training & Systems Migration

• Gap Analysis: Conduct rapid needs assessments to identify the gap between the acquired team’s current skills and GFL’s tech stack/processes.
• Curriculum Design: Collaborate with functional leads (Sales, Operations, Finance) to design role-specific training
• Delivery: Facilitate or coordinate live training sessions, webinars, and self-paced e-learning to ensure rapid adoption of our internal tools.

3. Onboarding & Cultural Immersion

• Cultural Harmonization: Act as a culture ambassador, helping acquired employees understand GFL’s values while respecting and celebrating the heritage of their original company.
• Buddy Programs: Implement mentorship/buddy systems connecting acquired employees with long-tenured staff to foster organic networking.

4. Change Management & Communication

• Feedback Loops: Conduct pulse surveys and listening tours 30, 60, and 90 days post-acquisition to identify friction points and adjust the integration strategy accordingly.
• Retention Focus: Identify key talent within acquired groups and ensure they receive "white glove" onboarding support to mitigate attrition risks.

What We’re Looking For (Qualifications)

Required Experience

• 5+ years of experience in Organization Development, L&D (Learning & Development), M&A Integration, or Project Management.
• Proven track record of managing complex projects with multiple stakeholders.
• Experience designing training materials or onboarding workflows for diverse audiences.

Preferred Experience

• Direct experience working on Post-Merger Integration (PMI) teams.
• Experience in Waste Management, Project Management, Skills & Competencies
• High EQ & Empathy: Ability to navigate the anxiety and uncertainty that acquired employees often feel.
• Strategic Agility: Capable of switching between high-level strategy (planning the roadmap) and tactical execution (hosting a training session).
• Data-Driven: Ability to define KPIs for integration success (e.g., "Order to Cash," "System Adoption Rates").
• Travel expectations 50 to 80 percent

What We Offer

Why join us? We believe in taking care of our team. Here is a snapshot of our total rewards you can expect:

• Health: 4 medical plan options including a HSA with employer contribution & match program, dental, and vision coverage.
• Wellness: Employee Assistance Program with free counseling services, Paid time off
• Financial: 401(k) with an employer match and competitive wages
• Culture: Growth opportunities and continuous learning opportunities

Join us and become part of "Team Green" at GFL Environmental, where your skills and dedication will be valued and rewarded.

#GFLTalent