Operations Software Engineer

Brock Solutions; Toronto; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Profit sharing

Benefits

Team events

Job summary

Brock Solutions, an engineering solutions and professional services company, is seeking an Operational Engineer to join our team in Toronto, ON. You will design, program, integrate, troubleshoot, and support automated controls systems at our airports and industrial sites.

Based in an employee-owned environment with profit sharing, Brock offers comprehensive benefits, events, and a collaborative culture. The role involves onsite work at Toronto Pearson Airport and close collaboration with

Qualifications

• Customer-focused mindset
• Strong problem solving and troubleshooting skills
• Strong organizational skills, with an adaptable and action-oriented approach
• Excellent communication skills, both verbal and written

Responsibilities

• Provide onsite presence and support at Toronto Pearson Airport during business hours
• Troubleshoot and resolve operational issues with technical problem-solving
• Provide operational guidance based on industry/system expertise
• Apply data-driven approaches to improve decision-making and execution
• Optimize system performance, reliability, and scalability
• Collaborate with analysts, developers, and engineers cross-functionally
• Maintain clear customer communication and manage expectations
• Support incident response and escalation from Operations
• Assist project teams with daily operational needs

Skills

Customer-focused mindset

Problem solving

Organizational skills

Communication skills

Tools

Ladder Logic

C

C#

VBA

SQL

ControlLogix PLC

Siemens S7

Ignition

FactoryTalk View

IT/Networking

Job description

Brock Solutions is an engineering solutions and professional services company specializing in the design, build and implementation of real‑time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. With approximately 1000 employees globally, Brock Solutions is a privately held, employee owned organization with over 30 years in the real‑time operational solutions space.

As Brock Solutions continues to grow and respond to the on‑going requirements of our major clients, we need to add talent to our base of outstanding professionals. We are currently seeking a Operational Engineer to join our team of experienced professionals in Toronto, ON.

Are you up to the challenge of improving operations at the most connected airport in Canada? Do you enjoy site work, digging into data, all focused on a single local key account? Working with other highly motivated Engineers, you will be involved with designing, programming, integrating, troubleshooting, and supporting new and existing automated controls systems.

Employee‑owned company with profit sharing, comprehensive benefits, company events and charitable initiatives, a diverse workplace, BBQs and Lunch & Learns, Sport teams, Group fitness initiatives, and a “We Win as a Team” culture are just some of the reasons our employees love working at Brock!

Compensation range: $60k-$90k

Responsibilities

• Onsite presence at Toronto Pearson Airport (YYZ), Monday–Friday during regular business hours (Excluding weekends and stats)
• Support resolution of operational issues through technical troubleshooting and problem‑solving
• Provide operational insight and guidance based on industry and system expertise
• Apply data‑driven approaches to improve decision‑making and execution
• Optimize system performance, reliability, and scalability
• Collaborate with cross‑functional teams (analysts, developers, and engineers)
• Maintain strong customer communication and manage expectations
• Support incident response and escalation from Operations
• Assist project teams with daily operational needs

Qualifications

• Customer‑focused mindset
• Strong problem solving and troubleshooting skills
• Strong organizational skills, with an adaptable and action‑oriented approach
• Excellent communication skills, both verbal and written

Preferred Assets

• Programming skills in Ladder Logic or languages such as C, C#, VBA, SQL, or others
• Familiarity with PLCs (e.g. ControlLogix, Modicon, Siemens S7, Omron)
• Familiarity with SCADAs (e.g. Ignition, FactoryTalk View)
• Experience implementing real‑time solutions
• Familiarity with IT/Networking and database application
• Experience with BHS system operations
• Ability to read electrical schematics

Other Job Information (if applicable)

We appreciate your interest in joining our team.

Please note that: (a) all applicants must be legally entitled to work in the country where the position is located; and (b) some roles require eligibility for government security clearances or site access, which may require citizenship or lawful permanent resident status under the applicable policies and regulations.

Brock Solutions strives to create a respectful, accessible and inclusive work environment. Upon individual request, Brock Solutions will endeavour to remove barriers to the hiring process to accommodate those candidates with disabilities.

Please note that we may utilize artificial intelligence (AI) tools to screen, assess, or filter applicants for this position.

Please be advised that, outside of our official applicant tracking system, Brock Solutions will never solicit personal information upfront. We send formal offer documentation in writing first, and wait until your acceptance before asking for any additional personal information.