Operations & Data Analyst Co-op (8 Months)

Manulife; Toronto; Hybrid; CAD 55,000 - 76,000; Full time

Job summary

Manulife is seeking a motivated student for a co-op/intern role in Toronto to support a P&P data catalog and reporting work. You will help map vendors to applications and document types, clean data inputs for Power BI, and contribute to data validation and process improvement.

You will collaborate with Finance, Operations, Vendor Governance, and leadership teams in a structured internship program. The role emphasizes data quality, documentation, and the ability to work with multiple data

Qualifications

• Strong Microsoft Excel skills and comfort working with structured data.
• ],,
• job_responsibilities_description public ź

Responsibilities

• Support build-out of a structured P&P data catalog covering applications, vendors, document types, materials, and reporting inputs.
• Help map vendors to applications and document types; identify data gaps and inconsistencies.
• Support inventory and materials mapping where applicable.
• Prepare and clean data inputs for Power BI and broader P&P reporting.
• Support data validation, quality checking, and documentation of assumptions and sources.
• Document manual reporting processes and contribute to improvement and automation ideas.
• Support coordination tracking and fact-gathering across the P&P function.
• Help organize and structure information so it can be reused for reporting, analysis, and operational decision-making.

Skills

Excel skills

Structured data

Power BI

Data validation

Attention to detail

Communication

Education

3rd/4th year undergrad (co-op/intern)

Business Analytics

Finance

Data Analytics

Accounting

Operations Management

Business Administration

Information Systems

Industrial Engineering / Process Improvement

Related business/analytics program

Tools

Power BI

Job description

Core Responsibilities

• Support the build-out of a structured P&P data catalog covering applications, vendors, document types, materials, and reporting inputs.
• Help map vendors to applications and document types; identify data gaps and inconsistencies.
• Support inventory and materials mapping where applicable.
• Prepare and clean data inputs for Power BI and broader P&P reporting.
• Support data validation, quality checking, and documentation of assumptions and sources.
• Document manual reporting processes and contribute to improvement and automation ideas.
• Support coordination tracking and fact-gathering across the P&P function.
• Help organize and structure information so it can be reused for reporting, analysis, and operational decision-making.

Target Student Profile

• Year of study: 3rd or 4th year undergraduate (or equivalent co-op / intern student).
• Preferred programs:
• Business Analytics
• Finance
• Data Analytics
• Accounting
• Operations Management
• Business Administration
• Information Systems
• Industrial Engineering / Process Improvement
• Related business, analytics, or operations program
• Strong Excel skills and comfort working with structured data.
• Strong attention to detail and analytical mindset.
• Interest in finance, operations, reporting, analytics, and process improvement.
• Exposure to Power BI or similar dashboard / reporting tools is preferred but not mandatory.

Non-Negotiables

• Strong Microsoft Excel skills.
• Comfort working with multiple data sources, including vendor data, invoices, and operational data.
• Strong attention to detail and ability to validate accuracy of data.
• Ability to maintain confidentiality and follow internal data-handling standards.
• Strong communication skills, including a willingness to ask clarifying questions.

Supervision and Coaching Model

• Primary hiring manager and day-to-day supervisor: Tadios Abebe, Manager, P&P Financial Operations.
• Secondary support and exposure: Across P&P leadership, including:
  • Production Operations
  • Vendor & Production Operations
  • Vendor Governance
  • Head of P&P
• Aligned with Manulife's intern / co-op program expectations, including coaching, structured feedback, performance evaluation, and student development.
• Regular check-ins with the manager to support development and progress.

Skills and Competencies to Be Developed

Technical and analytical

• Data collection, data cleanup, and structured data design
• Excel-based analysis and reconciliation
• Data cataloging and reference table development
• Power BI / dashboard data preparation
• Data validation and quality assurance

Business and operational

• Understanding of Print & Post operations and vendor-supported production processes
• Exposure to financial reporting, cost tracking, and invoice validation concepts
• Process documentation and issue identification

Professional and soft skills

• Stakeholder communication
• Critical thinking and asking effective clarifying questions
• Documentation discipline
• Time management and prioritization
• Working with ambiguity
• Collaboration across Finance, Operations, Vendor Governance, and business partners

Expected Outcomes / Deliverables

By the end of the term, the student should produce:

• A structured P&P data catalog covering applications, vendors, document types, materials, and key reporting inputs.
• Vendor-to-application and vendor-to-document mapping tables.
• Inventory / material mapping tables (where applicable).
• Cleaned, validated data files that can support Power BI reporting and financial analysis.
• A documented summary of data gaps, naming inconsistencies, missing fields, and validation issues .
• A summary of manual reporting processes and recommended areas for simplification or automation.
• A short final summary or presentation of work completed, findings, issues, and recommendations.

Why This Role Exists

The P&P function is moving toward a stronger, more structured operating model for 2027, including better financial reporting, vendor visibility, Power BI reporting, and improved data quality. This role provides meaningful, hands-on support to help convert fragmented data into structured, usable information that can be relied on for reporting, reconciliation, vendor management, and operational decision-making.

The role also gives the student practical exposure to finance, operations, vendor management, and transformation work in a real-world environment.

Salary range is expected to be between:

$54,600.00 CAD - $76,050 CAD

The role being advertised is an existing vacancy.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement).

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Semana de Trabajo Comprimida

Híbrido