Operations Coordinator I

Wentworth-Douglass Physicians Organization (WDP); London; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Operational Support Specialist to enhance their administrative functions. In this role, you will prepare and maintain vital documentation, assist with inventory management, and provide exceptional customer service to patients and staff. This position is ideal for individuals with strong organizational skills and the ability to work in a dynamic healthcare environment. Join a forward-thinking organization that values diverse perspectives and offers opportunities for professional growth and development.

Qualifications

• 2-3 years of experience in an administrative or operational support role.
• Strong organizational skills and attention to detail are essential.

Responsibilities

• Prepare and maintain operational documentation and reports.
• Provide exceptional customer service to patients and hospital staff.

Skills

Organizational Skills

Time Management

Interpersonal Skills

Microsoft Office Suite

Multi-tasking

Education

High School Diploma

Associate's Degree in a Related Field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Responsibilities

1. Prepare and maintain operational documentation, including reports, records, and meeting minutes.
2. Support the implementation and monitoring of operational policies and procedures.
3. Assist with inventory management, including tracking supplies, ordering, and ensuring proper stock levels.
4. Provide exceptional customer service to patients, visitors, and hospital staff.
5. Address and resolve operational issues or concerns in a timely and efficient manner.

Additional Responsibilities

• Assist in managing day-to-day operational activities, including scheduling, reporting, and correspondence.

Qualifications

Education: High School Diploma or Equivalent required.
Preferred: Associate's Degree in a Related Field of Study.
Can this role accept experience in lieu of a degree? Yes

Experience: 2-3 years of experience in an administrative or operational support role, preferably in a healthcare or hospital setting.

Knowledge, Skills, and Abilities

• Strong organizational and time management skills with attention to detail.
• Strong interpersonal skills and the ability to work with teams with varied experiences and viewpoints.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Basic understanding of hospital operations and regulatory requirements is a plus.

Wentworth-Douglass Hospital is an Equal Opportunity Employer. We embrace diverse skills, perspectives, and ideas to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other protected statuses. We provide reasonable accommodations for individuals with disabilities to participate in the application and interview process, perform essential job functions, and enjoy the benefits of employment.