OPERATIONS COORDINATOR

Bourqueauto; Northeastern Ontario; Hybrid; CAD 47,000 - 58,000; Full time

Benefits offered by this job

Home every night

Flexible for appointments

Weekends off during summer

Employee pricing

Job summary

Bourqueauto in Ontario is seeking an Operations Coordinator to help manage daily dealership operations and maintain strong relationships with customers. You will coordinate PDI tasks on new inventory and assist with parts and small unit sales.

You will respond to customer inquiries across email, phone, text, and social media, and help with floor sales and showroom promotions. French-English bilingual ability is an asset and organizational skills are essential.

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work in a team environment and coordinate daily operations.
• Knowledge of computer systems and basic organization skills.
• Bilingual English/French is a plus.

Responsibilities

• Coordinate PDI tasks on sales and new inventory arrivals.
• Respond to customer emails, phone calls, texts and social media messages.
• Assist customers with floor sales and inquiries.
• Look up parts in electronic catalogues and assist with receiving, shipping, and returns.
• Process sales transactions of parts and small unit sales.
• Support showroom displays and seasonal turnover; assist with promotions and marketing.

Skills

Customer service

Teamwork

Communication

Computer skills

Organization skills

Bilingual French & English

Job description

Salary

$47,000 to 58,000 per year salary (Based on relevant experience and qualifications)

Schedule

Summer Hours: Monday to Friday 8:30am to 5:30pm.

Winter Hours: Monday to Friday 8:30am to 5:30pm and Saturdays 9am to 2pm (1 every 2-3 weeks)

Job Incentives

home every night, flexible for appointments, weekends off during summer and employee pricing.

Job Description

We are seeking a dynamic team player who can assist in coordinating the daily operations of our dealership and maintaining a strong relationship with our customer base. As an Operations Coordinator, the successful applicant will be primarily responsible to ensure daily tasks and parts programs are communicated and met in a timely fashion. You will also be responsible in small unit sales such as power equipment, portable outboards and handheld products.

Duties and Responsibilities

• Coordinate PDI tasks upon sales and new inventory arrival
• Responding to customer emails, phone calls, text messages and through social media
• Assisting customers with floor sales and inquiries
• Looking up parts in the electronic parts catalogue (microfiche)
• Assisting with receiving, shipping, and returns to vendor
• Processing sales transactions of parts, accessories, and small unit sales
• Assisting with showroom displays and season turnover products
• Marketing through social media posts, website inventory uploads and promotions

Qualifications

• Must be knowledgeable with recreational and marine products that we carry
• Mechanically inclined, general parts knowledge is an asset
• Computer skills, and organization skills is a MUST
• Ability to work in a team environment, ability to lead and train employees is a MUST
• Excellent customer service skills is a MUST
• Bilingual (French and English) is an asset