Operations Coordinator

Trust Home Comfort Ltd.; Edmonton; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A HVAC service provider in Edmonton is looking for an Operations Coordinator to join the team full-time. This role offers a flexible hybrid schedule, allowing you to work mostly from home while earning performance-based pay. The ideal candidate should have strong organizational skills, proficiency in computerized systems, and excellent communication skills. Responsibilities include managing inbound calls, scheduling appointments, and collaborating with the team to drive business growth. Apply today for this exciting opportunity!

Benefits

Performance-based pay structure

Flexible hybrid schedule

Medical benefits

Holiday and vacation pay

Qualifications

• Proficiency in computerized systems is essential.
• Strong organizational and attention to detail skills are critical.
• Excellent phone etiquette and communication skills are required.

Responsibilities

• Handle inbound calls and schedule service appointments.
• Ensure customers receive professional assistance.
• Work closely with the team to improve lead generation strategies.

Skills

Computerized systems proficiency

Organizational skills

Excellent phone etiquette

Communication skills

Problem-resolution skills

Bilingual ability

Education

Secondary school experience

Job description

Trust Home Comfort in Edmonton, Alberta is looking for a hybrid Operations Coordinator to join our team full-time! This flexible, performance-based position allows you to work mostly from home while earning for every call you take. If you're driven, organized, and excited by the idea that each ringing phone means more money in your pocket, this is the perfect opportunity for you!

Here’s all that you’ll enjoy:

• A performance-based pay structure‑the more calls you take, the more you earn!
• A flexible, hybrid schedule‑work from home while staying engaged with our supportive team
• Medical benefits to keep you covered
• Holiday pay and vacation pay for well-deserved breaks

DISCOVER WHO WE ARE

When it comes to residential heating and cooling services, nobody provides a higher quality product or a more reliable experience than Trust Home Comfort. Our highly skilled and honest technicians can do whatever is necessary to keep our clients safe and comfortable. Whether we're working with furnaces, water heaters, or air conditioners, our clients can rely on us to provide exceptional service every time; there's a reason we have "trust" in our name!

While we take our work very seriously, we also like to uphold an easygoing and friendly environment where every team member has all the tools they need to thrive. We maintain open communication between staff and work together to successfully reach our goals. Plus, who could forget the great pay and awesome perks? Join us and build a career with a team that values you!

DIVE INTO YOUR DAY

As our hybrid Operations Coordinator, you play a critical role in keeping our heating and cooling business running smoothly. Your day revolves around handling inbound calls, scheduling service appointments, and ensuring customers receive the prompt, professional assistance they need. Every call you take adds to your earnings, making efficiency and responsiveness key to your success. You also work closely with the team to improve lead generation strategies, ensuring that the phone keeps ringing with quality customers. Your ability to stay organized and proactive helps drive business growth while giving you the opportunity to increase your income with every interaction!

DO YOU HAVE WHAT IT TAKES?

• Proficiency in computerized systems
• Strong organizational and attention to detail skills
• Excellent phone etiquette and communication skills
• A strong commitment to continuous learning and professional growth
• Ability to work a flexible work schedule and manage requests when received
• Problem-resolution skills are an asset
• Secondary school experience is preferred
• The ability to speak a second language is an asset

Meet the qualifications listed above? Ready to become our Operations Coordinator? Don't wait - apply today with our initial 3-minute, mobile-friendly application!