Operations Coordinator

REIC; Brantford; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Forklift certification

Job summary

REIC is seeking an Operations Coordinator to be the heartbeat of shop-keeping, tracking equipment, paperwork, and ensuring rentals run smoothly from pick-up to delivery. You will partner with operations, fleet, and finance teams in a fast-paced environment and help keep customers happy and our fleet in good shape.

Responsibilities include master tracking, coordinating pickups/deliveries, and supporting billing, purchasing, and warehouse operations while cross-training with teammates to keep the

Qualifications

• Customer-focused and safety-minded operations or administrative professional with 3–5 years in admin, rental coordination, or customer service.
• Tech-savvy with solid organizational skills.
• Clear written and spoken communication.
• Strong problem-solving and multi-tasking abilities.
• People-oriented with a focus on customer service.

Responsibilities

• Maintain master tracker for rental assets, customer info, fleet status, contracts and paperwork.
• Coordinate pickups, deliveries, and logistics from local and cross-border shipments.
• Assist with billing and invoicing accuracy and completeness.
• Engage suppliers and set up purchase orders to ensure parts and equipment availability.
• Keep equipment visibility updated in GeoForce GPS system.

Skills

Customer service

Organizational skills

Communication

Problem solving

Team player

Driver's license

Tools

GeoForce

Job description

Rental Shop Admin Rockstar Wanted!

Do you thrive on keeping things organized, moving fast, and making sure customers (and coworkers!) always feel taken care of? If you're the type who loves juggling multiple projects, paying attention to details, solving puzzles, and being the go-to person everyone counts on? If this sounds appealing,

As our Operations Coordinator, you'll be the heartbeat of the shop-keeping track of equipment, wrangling paperwork, and making sure every rental runs smoothly from pick-up to delivery. You'll partner with awesome teammates across operations, fleet, and finance, and you'll get a front-row seat to the action in a fast-paced, high-energy environment.

This isn't your average desk job-you'll play a key role in keeping projects moving, customers happy, and our fleet in tip-top shape.

What You'll Be Doing

• Be the master tracker: keep tabs on rental assets, customer info, fleet status, contracts, and paperwork.
• Coordinate pickups, deliveries, and logistics magic-from hotshot trucking to cross-border shipments.
• Help keep billing and invoicing on point (aka: making sure no paperwork goes missing!).
• Partner with suppliers and set up purchase orders-because the shop can't run without the right parts.
• Keep equipment visible in GeoForce (aka: GPS for our gear).
• Pitch in with warehouse operations-receiving, shipping, inventory, and all the moving pieces.
• Occasionally roll up your sleeves-tagging vehicles, applying decals, or helping with HSE safety support.
• Cross-train with teammates so the whole crew stays sharp.
• Deliver amazing customer service-because you're not just pushing paper, you're making experiences better.

Why You'll Love It Here

• Every day is different-no cookie-cutter work.
• You'll get to learn about equipment, logistics, and operations while building real career skills.
• Be part of a tight-knit, supportive team that thrives on collaboration.
• Career development and upward mobility opportunities in a company that's constantly on the move and in high growth mode!
• Bonus: forklift certification on us (yep, you'll get licensed to drive some cool gear).

What We're Looking For

• Customer focused AND safey minded operations or administrative professional (3-5 yrs of admin, rental coordination or customer service preferred).
• Tech-savvy with solid organizational skills.
• Clear communicator-both written and spoken.
• Problem solver who can juggle priorities without breaking a sweat.
• A people person who knows customer service is more than a smile-it's about solving problems.
• A valid driver's license (with a pretty clean record).

Special note:

You'll sometimes be exposed to warehouse/shop environments-so be ready for a little variety (think PPE, ladders, dust, noise, and occasional weather exposure).

REIC is NOT open to 3rd party recruiter solicitations.

REIC and all affiliates operate as drug-free environments, which includes marijuana. A pre-employment drug screening that tests for THC and other drugs, as well as a full background check, is required of all newly hired employees.