Operations Control Services Specialist

fil; Toronto; Hybrid; CAD 65,000 - 80,000; Full time

Benefits offered by this job

RRSP contribution

Job summary

Fidelity Clearing Canada is seeking a seasoned operations professional to oversee the balancing and reconciliation of exchange transactions, ensuring timely processing of option actions and collateral management. The role supports Dataphile and CDCC deadlines, with a focus on accuracy and collaboration with IBs.

The position is a fixed-term contract/secondment ending November 30, 2027, with a hybrid work arrangement and relocation of the Toronto office to Mississauga by late 2026.

Qualifications

• 5+ years of relevant experience in operations within the financial services industry.
• Two-year post-secondary program or equivalent work experience.
• Knowledge of trade reconciliation and Broadridge Dataphile knowledge is an asset.
• Canadian Securities Course or IFIC certificate is an asset.

Responsibilities

• Reconcile exchange activity daily to ensure all exchange trade breaks are sent to our clients.
• Investigate, document, and resolve trade breaks and discrepancies, escalating issues and notifying Introducing Brokers (IBs) as required.
• Process trade cancellations, corrections, adjustments, and amendments based on instructions received from IBs via email or uDirect.
• Process option assignments, exercises, contrary exercise instructions, and related entries within required deadlines.
• Ensure all options transactions are accurately recorded in Dataphile and SOLA.
• Notify IBs of assignments, account adjustments, and corporate action-related changes in a timely manner.

Skills

Strong organization

Communication skills

Attention to detail

Analytical skills

Teamwork / collaboration

Education

Two-year post-secondary program or equivalent

Tools

MS Office

Broadridge Dataphile

Job description

Job Description

Please note:

Current work authorization for Canada is required for all openings.

This is a fixed term contract role / secondment opportunity, ending November 30, 2027

You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/

The Opportunity:

The role is responsible for ensuring all exchange transactions are balanced and reconciled prior to market open. The position manages cancel and amend requests, uploads U.S. options trade files from the Introducing Broker (IB) into Dataphile and resolves trade rejects identified during overnight trade file processing on T+1.

The role has significant responsibility for options operations, including processing corporate actions and reorganizations, communicating account adjustments to the Introducing Broker, managing exercise and contrary exercise instructions, and monitoring collateral held at the Canadian Derivatives Clearing Corporation (CDCC). Responsibilities also include pledging and releasing collateral as required, notifying clients of option assignments prior to market open, and ensuring all accounts and positions are balanced before CDCC deadlines.

Additionally, the position oversees the accurate processing of option exercises, assignments, expiries, and related journal entries, processes the underlying securities transactions, and issues client notifications. Daily processing activities also include monitoring and matching Dataphile (DP) trades through ARROW to ensure timely and accurate settlement and recordkeeping.

What You Will Do:

• Reconcile exchange activity daily to ensure all exchange trade breaks are sent to our clients.
• Investigate, document, and resolve trade breaks and discrepancies, escalating issues and notifying Introducing Brokers (IBs) as required.
• Process trade cancellations, corrections, adjustments, and amendments based on instructions received from IBs via email or uDirect.
• Process option assignments, exercises, contrary exercise instructions, and related entries within required deadlines.
• Ensure all options transactions are accurately recorded in Dataphile and SOLA.
• Notify IBs of assignments, account adjustments, and corporate action-related changes in a timely manner.

What We Are Looking For:

• 5+ years of relevant experience in operations within the financial services industry.
• Two-year post-secondary program or equivalent work experience.
• Prior experience in brokerage and/or correspondent clearing and custody business is preferred.
• Knowledge of trade reconciliation and Broadridge Dataphile knowledge is an asset.
• Canadian Securities Course or IFIC certificate is an asset.

The Expertise You Bring:

• Strong organization skills with ability to multi-task
• Strong verbal and written communication skills
• Ability to work in a fast-paced work environment with strong attention to detail
• Strong analytical skills
• Works well in a team environment, as well as working independently on individual tasks
• Proficiency in MS Office an asset

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That's why we offer a competitive compensation package designed to support your success today-and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus : Total annual cash compensation (base salary plus target bonus) ranges from $65,000 to $80,000 , based on experience and qualifications.
• RRSP Contribution : After 6 months of employment, we invest in your future with an RRSP contribution-no employee matching required.

We're proud to offer a compensation package that aligns with provincial pay transparency requirements .

This posting represents an existing vacancy within our organization-an opportunity to step into a role where your talents will make a meaningful difference.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommo