Operations Consultant - Part Time

LVMH Group; Nanaimo; Hybrid; CAD 27,000 - 34,000; Part time

Benefits offered by this job

Performance-based bonus opportunities

Competitive benefits program

Robust learning and development

Job summary

Sephora Canada Nanaimo store is seeking a Part-Time team member to deliver friendly client service and handle POS operations. You will assist in training cashiers, maintain cashier area cleanliness, and support merchandising standards in a fragrance-driven environment.

The role requires 1–2 years in retail or client service, strong organizational skills, and flexible availability including evenings, weekends, and holidays. Join a cosmetics leader with ongoing learning opportunities and benefits.

Qualifications

• 1-2 years of retail/client service experience
• Good computer, arithmetic and organizational skills
• Ability to multi-task while attending to clients and business needs
• Effective time management, problem solving and communication skills
• High School diploma or equivalent
• Flexible availability including evenings, weekends and holidays

Responsibilities

• Provide friendly, professional service to clients during store hours
• Assist in training cashiers and consultants on POS/MPOS
• Assist in maintaining cleanliness and organization in cashier zone
• Support stockroom organization and stock replenishment
• Coordinate inventory processes and communicate issues to supervisors

Skills

Retail experience

Customer service

Multi-tasking

Time management

Communication skills

Education

High School graduate or equivalent

Tools

POS (Point-of-Sale)

MPOS

Job description

Job ID: 293723
Store Name/Number: BC-Nanaimo (0854)
Address: 6631 Island Highway North #40, Nanaimo, BC V9T 4T7, Canada (CA)
Full Time/Part Time: Part Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

ESSENTIAL DUTIES AND RESPONSIBILITIES

Client Service

• Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation

• Assist in maintaining standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
• Participate in programs to reduce shortage/loss.

Merchandising and Operations

• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages and testers per company standards.
• Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS

• 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
• Possess good computer, arithmetic and organizational skills.
• Ability to multi-task, while being attentive to the needs of clients and the business.
• Effective time management, problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION

Physical Requirements:

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

MEANINGFUL REWARDS

The compensation ranges between CAD$19.85 - CAD$24.80/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.