Operations Consultant - Flex

LVMH Group; Halifax; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic and innovative environment with a global leader in beauty retail. As an Operations Consultant, you will work closely with the Operations Supervisor to ensure stockroom organization and merchandise updates, while providing exceptional client service. This role offers the opportunity to develop your skills in a vibrant community focused on quality and customer experience. If you are passionate about retail and thrive in a fast-paced setting, this position is perfect for you. Embrace the chance to grow and excel in your career with a renowned company that values excellence.

Qualifications

• 1-2 years in retail or client service, preferably in stockroom roles.
• Strong computer, arithmetic, and organizational skills.

Responsibilities

• Provide friendly, professional service to clients during store hours.
• Assist in maintaining cleanliness and organization within the cashier zone.

Skills

Retail Experience

Client Service

Organizational Skills

Communication Skills

Problem-Solving Skills

Computer Skills

Education

High School Diploma

Job description

Job ID: 265439
Store Name/Number: NS-Halifax Shopping Centre (0556)
Address: 7001 Mumford Road, Halifax, NS B3L 4N9, Canada (CA)
Full Time/Part Time: Flex
Position Type: Regular

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.

Essential Duties and Responsibilities

• Client Service: Provide friendly, professional, and knowledgeable service to clients during store hours. Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation

• Assist in maintaining cleanliness and organization within the cashier zone.
• Support in maintaining SEPHORA’s merchandising standards.
• Participate in programs to reduce shortage and loss.

Merchandising and Operations

• Receive and process shipments promptly.
• Organize and maintain stockroom according to company standards.
• Handle transfers, damages, and testers per company policies.
• Check visual elements and report missing or damaged items.
• Maintain safety and tidiness standards.
• Report inventory issues to supervisors or store management.
• Ensure compliance with sampling policies.
• Participate in inventory control activities.
• Cross-train designated staff in cashier functions.

Skills and Qualifications

• 1-2 years in retail or client service, preferably in stockroom roles.
• Strong computer, arithmetic, and organizational skills.
• Ability to multitask and prioritize customer and business needs.
• Effective communication and problem-solving skills.
• High School diploma or equivalent.
• Flexible availability including evenings, weekends, and holidays.

Physical Requirements

• Work in a fragrance-filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

Sephora, owned by LVMH, offers a dynamic environment with a focus on innovation, quality, and customer experience. Join a global leader in beauty retail and be part of a passionate community dedicated to excellence and growth.