Operations Associate II

Keurig Dr Pepper; Ottawa; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Associate II to join their dynamic team in Ottawa. This role is essential for supporting technical, delivery, and warehouse operations, ensuring the seamless service of customer equipment. The ideal candidate will thrive in a fast-paced environment, showcasing strong mechanical skills and the ability to handle physically demanding tasks. With a focus on customer satisfaction and teamwork, this position offers an exciting opportunity to build a rewarding career in a vibrant workplace that values diversity and innovation. If you are ready to roll up your sleeves and make a difference, this is the role for you.

Qualifications

• 1 year in a similar role with a strong mechanical aptitude.
• Valid Driver's License and clean driving record required.

Responsibilities

• Service and maintain customer equipment, troubleshooting as needed.
• Deliver products and assist with warehouse duties.

Skills

Mechanical Aptitude

Communication Skills

Customer Service Skills

Basic Computer Skills

Education

High School Diploma

Tools

Cube Truck

Job description

Overview:
OPERATIONS ASSOCIATE II

Great Brands & Great People.

We work with big, exciting coffee and beverage brands and we have fun doing it!

Our forward-looking culture is the foundation for a fast-paced environment where we dream big and love what we do.

We’re looking for a roll-up your sleeves person to join our team and build a career as a Operations Associate II in Ottawa, ON.

DESCRIPTION

Responsible for all duties necessary to support mainly the technical teams but also delivery and warehouse teams. The Operations Associate is an important role to ensure our success of our operations within location.

RESPONSIBILITIES

• Service and maintain customer equipment;
• Travel to and from customer locations to troubleshoot and fix equipment;
• Deliver products to customers;
• Assist with the warehouse duties; receiving, unloading, picking and loading;
• Install machines at customer locations;
• Provide assistance as needed to the operations team;
• 30% over-night stays at Rural routes.

This list is not exhaustive. Any other related duties as may be assigned by the line manager.

QUALIFICATIONS

• High School diploma preferred;
• 1 year in similar role;
• Valid Driver's License and clean drivers abstract;
• Strong mechanical aptitude – previous electronic/plumbing/electrical experience;
• Comfortable driving cube truck.

COMPETENCIES

• Basic computer skills;
• Strong communication (verbal, written) and customer-service skills;
• Ability to handle a physically demanding job with heavy lifting (up to 50lbs).

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.