Operations Associate II

Keurig Dr Pepper Canada; Mississauga; On-site; CAD 45,700 - 61,776; Full time

Benefits offered by this job

Medical and dental benefits

Paid time off

Tuition reimbursement

Job summary

A leading beverage company located in Mississauga is seeking an Operations Associate II to support the technical team. This role involves servicing and maintaining customer equipment, troubleshooting in the field, and coordinating installations. The ideal candidate has a strong mechanical aptitude, customer service skills, and at least one year of relevant experience. A high school diploma is preferred. The position offers a competitive salary and various benefits.

Qualifications

• 1 year experience in a similar role required.
• Valid Driver's License and clean driving record needed.
• Comfortable driving a cube truck.

Responsibilities

• Service and maintain customer equipment.
• Travel to customer locations to troubleshoot equipment.
• Install machines at client sites.

Skills

Customer service skills

Mechanical aptitude

Communication skills

Education

High School diploma

Job description

Operations Associate II – Mississauga, Ontario

Great Brands & Great People. We work with big, exciting coffee and beverage brands, and we have fun doing it! Our forward‑looking culture is the foundation for a fast‑paced environment where we dream big and love what we do.

Job Overview

Responsible for all duties necessary to support the technical team. The Operations Associate is an important role to ensure our success of our operations in house and in the field.

Responsibilities

• Service and maintain customer equipment
• Travel to and from customer locations to troubleshoot and fix equipment
• Install machines at customer locations
• Provide assistance as needed to the operations team
• Receive, bench and prepare equipment for installation
• Schedule and coordinate equipment installs with technicians and the sales team
• Maintain equipment inventory and support with parts supply

This list is not exhaustive. Any other related duties may be assigned by the line manager.

Total Rewards

CAD $45,700.00 – $61,776.00 annually. Actual placement within the compensation range may vary depending on experience, skills, and other factors.

Benefits, subject to eligibility: medical, dental, disability, life insurance, paid time off (including vacation and personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee discount.

Requirements

Qualifications

• High School diploma preferred
• 1 year in similar role
• Valid Driver's License and clean drivers abstract
• Strong mechanical aptitude – previous electronic/plumbing/electrical experience
• Comfortable driving cube truck

Competencies

• Basic computer skills
• Strong communication (verbal, written) and customer‑service skills
• Ability to handle a physically demanding job with heavy lifting (up to 50 lbs)

EEO Statement

Equal Opportunity Employer. KDP recruits qualified applicants and advances in employment the employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or any other status protected by law.