Operations Associate

Insight Global (United States); Toronto; Hybrid; CAD 28,000 - 30,000; Full time

Job summary

Insight Global seeks an Operations Associate to join one of Canada’s largest banking institutions in Toronto. You will be part of a team handling cross-border operations, ensuring accounts are accurate and updated, and performing wire transfers.

Strong communication and multi-tasking are essential. The role features a hybrid work arrangement with a 9-month contract duration and an hourly pay range of CAD 20–22.

Qualifications

• Prior admin/clerical experience in a financial institution.
• Excellent verbal and written communication.
• Excel: beginner to intermediate.
• Ability to navigate multiple screens and platforms.
• Post-secondary degree/diploma in Finance, E-commerce, or Admin.

Responsibilities

• Manage cross-border operations within a major Canadian banking institution.
• Oversee a variety of account cues to ensure accounts are accurate and updated.
• Perform wire transfers as part of standard procedures.

Skills

Admin experience

Strong communication

Excel basics

Multi-tasking

Finance/admin degree

Education

Finance/Economics/Admin degree

Job description

• Prior administrative or clerical experience within a financial institution or related field
• Great communication skills, both verbal and written
• Beginner to Intermediate Excel skills
• Experience navigating multiple screens and platforms simultaneously
• Completed post-secondary Degree, Diploma or Certificate in Finance, E-commerce, or Administration of a related field

Nice to Have Skills & Experience

• Experience within a Wealth Operations or Investment organization would be a significant asset
• Experience handling more involved account changes (not just basic updates), especially:
• Power of Attorney (POA) processing
• Material Change forms
• Trading agent updates
• Ability to follow SOPs and manage queues where items can be more intricate and require careful review.

Job Description

Insight Global seeks an Operations Associate to join one of Canada's largest banking institutions. The successful candidate will be on a team responsible for cross-border operations. This individual will manage a variety of account cues, ensuring that the relevant accounts are accurate and updated, and perform wire transfers. The ideal candidate will be inquisitive, have strong multi-tasking abilities, and have excellent communication skills.

Pay: $20 - $22/hr

Contract Duration: 9 months

Work Arrangement: Hybrid

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.