Operations and Regulatory Compliance Specialist Sr

Fidelity International; Toronto; Hybrid; CAD 50,000 - 72,000; Full time

Benefits offered by this job

Flexible remote/hybrid/in-office work

Comprehensive health benefits

Parental leave top‑up

Home office equipment budget

Paid volunteering days

Professional development opportunities

Job summary

Fidelity Canada is seeking an Operations and Regulatory Compliance Specialist Senior to oversee monitoring and reporting of regulatory compliance matters and support sales communications reviews.

You will maintain and update compliance policies, prepare materials for committees, and collaborate across business units to ensure adherence to NI and privacy regulations while staying current on regulatory changes.

Qualifications

• Minimum of 4 years mutual fund manager or dealer experience, most recently in a Compliance or related role required.
• Knowledge of sales communication requirements in accordance with NI 81-102 and corresponding regulatory guidance.
• Post secondary degree or equivalent experience. Enrollment in CSC is an asset.

Responsibilities

• Review and approve Fidelity Canada advertisements and sales communications for retail and institutional businesses.
• Monitor and update compliance policies and prepare materials for executive committees.
• Provide compliance support on cross-divisional projects and regulatory updates.

Skills

Regulatory compliance

Analytical skills

Communication skills

Time management

Education

Post-secondary degree or equivalent

CSC enrollment (asset)

Tools

Microsoft Word

Excel

PowerPoint

Job description

Job Description

Please note: Current work authorization for Canada is required for all openings. You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement. Please note that this is a contract from now till April 2027

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Business Overview

As part of the Fidelity Oversight Division, the Compliance Department is responsible for establishing and maintaining compliance policies for Fidelity Investments Canada ULC, and reporting to various committees and Senior Management on material compliance matters and regulatory developments.

Role Overview

Reporting to the Director, Operations and Regulatory Compliance, the Operations and Regulatory Compliance Specialist Senior is responsible for completing regular monitoring and reporting on operational compliance matters, maintaining and updating compliance policies, preparing and presenting materials for executive committees, and providing ongoing support on regulatory matters to various business units. The Senior Specialist is also responsible for supporting the review and approvals of sales communications. The individual ensures compliance standards are continuously and accurately monitored, communicated and updated for the programs related to securities regulations, registered plans, privacy, estates, conflicts of interest, registrations and more.

How You’ll Make an Impact

Act as subject matter expert for reviewing and approving advertisements and sales communications produced by Fidelity Canada for retail and institutional businesses in accordance with the requirements of NI 81-102 Part 15; including presentation materials, webcasts, whitepapers and various reports. Review social media content created by Fidelity Investments to be used for Reddit discussions, Meta, YouTube, organic social posts and paid ads. This may also include reviewing employee social media posts. Continuous improvement of various Compliance programs which may include, but not limited to: Sales Communications Policy, Registered Plans, Missing Information Requirements, FATCA/CRS, Compliants, Short-Term Trading, Transfer Agency Error Corrections, and institutional programs. Represent Compliance, establish strong relationships, and implement compliance accountability on projects initiated by stakeholders across the organization. Keeping up to date with regulatory changes and staff notices to support the creation or update of policies and procedures related to Operations and Regulatory Compliance. Support the business by creating, updating and implementing different training and communications to keep stakeholders at all levels informed of developments and changes that may affect them. Conduct and document compliance monitoring results in respect of Operations and Regulatory Compliance programs. Develop new and update existing compliance policies to comply with applicable regulations. Prepare materials for various committees, compliance training programs and communications for regulatory updates. Act as subject matter expert and provide compliance support on compliance and cross-divisional projects.

What We’re Looking For

• Minimum of 4 years mutual fund manager or dealer experience, most recently in a Compliance or related role required.
• Knowledge of sales communication requirements in accordance with National Instrument (“NI”) 81-102 and corresponding regulatory guidance.
• Post secondary degree or equivalent experience.
• Experience in mutual fund operations is an asset.
• Bilingualism in English and French is an asset.
• Enrollment in Canadian Securities Course (CSC), Canadian Investment Funds Course is an asset.

The Expertise you Bring

• You are knowledgeable about various mutual fund regulations, including NI 31-103, NI 81-102, NI 81-105, NI 45-106, PIPEDA, FATCA/CRS, and Estates Law.
• You are an excellent verbal and written communicator and have strong research and analytical skills.
• You work well under pressure, adapting and working effectively in a variety of situations with numerous management levels.
• You possess a good understanding of mutual fund compliance and operations.
• Good understanding of fund manager operational practices.
• Excellent analytical, writing, oral communication, research, investigatory, presentation, and interpersonal skills.
• Ability to take initiative, work independently and handle multiple tasks.
• Excellent time management skills with the ability to work under tight deadlines.
• Commitment to excellence.
• Proficient in Microsoft Word, Excel and PowerPoint.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well‑being tomorrow. For this role, your total rewards include: For this role, your total rewards include Base Salary at a competitive range of $36 to $52 an hour based on your experience and qualifications. We’re proud to offer a compensation package that aligns with provincial pay transparency requirements. This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

• Flexible working arrangements - 100% remote, hybrid, and in office options.
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you.
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy.
• Parental leave top-up to 100% of your salary for a period of 25 weeks.
• Up to $650 for home office equipment.
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice.
• Diversity and inclusion programs, including an active network of Employee Resource Groups.
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.

We care a lot about fostering a compassionate, people‑centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Diversity and inclusion

Fidelity Canada is an equal opportunity employer Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail]. No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

• Canada's Top 100 Employers
• Greater Toronto's Top Employers
• Canada's Top Family-Friendly Employers
• Canada's Top Employers for Young People
• Great Place To Work® Certified
• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams
• LinkedIn Top Companies in Canada
• Human Resource Director (HRD) - Best Place To Work
• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer Designations
• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Report's Most Innovative HR Team

About Us

Fidelity Canada has become an employer of choice for talented people seeking rewarding career opportunities in the financial services industry. We look to hire outstanding individuals who want to maximize their potential and be challenged in all aspects of their professional careers. To help our employees excel in their roles at Fidelity, we provide everyone here with the best training, resources and support possible throughout their careers. With our help, there’s no limit to what you can accomplish here. We’re excited you’re considering Fidelity for your career plans. The Search Jobs section is your online source for job opportunities at Fidelity. Using our site is simple - just take a few moments to create an online profile for your ideal job. Your profile is then automatically matched to open positions and you are notified via e-mail each time a match is made. Or, if you prefer, you can search our list of jobs before registering with us.

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail]. Fidelity respects the privacy of your information. Click for a detailed data protection and privacy statement.