Operations Analyst

BC Maritime Employers Association; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

The BC Maritime Employers Association is seeking an Operations Analyst to perform operational assessments, enhance training program efficiency, and provide analytical insights. This hybrid role allows for one optional work-from-home day per week. The ideal candidate will have 1 to 3 years of operations experience, a degree or diploma in a related field, and strong analytical and interpersonal skills. Responsibilities include providing assessments, tracking dashboard data, and collaborating with management. This position is for a 12-month contract.

Qualifications

• 1 to 3 years of experience in operations in a unionized environment.
• Strong analytical skills and ability to make data-based decisions.
• Foundational understanding of coding, finance, and operations management.

Responsibilities

• Provide analytical assessments and recommendations for training program management.
• Track Workforce Planning Dashboard information.
• Produce slide decks for management meetings.

Skills

Analytical skills

Interpersonal skills

Conflict resolution

Data fluency

Education

Undergraduate degree or college diploma

Tools

Microsoft 365

Job description

The Operations Analyst performs operational assessments to identify actions and opportunities for improvement, enhancing the efficiency and effectiveness of BCMEA’s training programs.

This is a hybrid role, with one optional work-from-home day per week.

We are currently hiring for a 12-month contract for this opportunity.

Responsibilities

• Provide weekly analytical assessments from qualitative and quantitative sources of information to make recommendations to the Operations Supervisor and Manager on training program management (e.g., helping respond to shortage trends).
• Performcore competencies, such as raising ratings, entering payroll, and performing vetting.
• Be the central point of contact for all training program management details, such as understanding the number of trainees in the programs and approved and denied statuses.
• Having a close working relationship with BCMEA Dispatch to understand the supply/demand dynamics in the industry to ensure the Operations Supervisor is aware of the training activities that can improve industry supply (e.g., which programs to prioritize intakes for)
• Recommending opportunities for improvement to BCMEA systems.
• Producing the slide deck that gets shown to BCMEA Management at co-management meetings.
• Tracking Workforce Planning Dashboard information.

Qualifications

• 1 to 3 years of Operations experience in a fast-paced and complex unionized work environment.
• Undergraduate degree or college diploma from an accredited post-secondary institution in a related field.
• Strong analytical skills and data fluency to inform data-based decisions.
• Strong interpersonal skills to collaborate and communicate with multi-faceted teams, employees, and stakeholders.
• Ability to leverage conflict resolution and a solutions-driven mindset to calmly respond and resolve emergency situations.
• Proficient with a variety of computer programs and systems, such as Microsoft 365.
• Foundational conceptual understanding of coding, finance, accounting, and operations management.

BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.