Market Research Participant

gl; Oak Bay; Remote; CAD 70,000 - 100,000; Full time

Job summary

gl is hiring a Business Analyst to support a live operational platform used by field and headquarters staff for time-sensitive safety and service decisions. The system is already in production and you will focus on remaining enhancements, integrations, reporting, user adoption, and retirement of older applications.

You will elicit requirements, write user stories, document current and future-state processes, facilitate sessions with operations staff and vendors, and support data migration,

Qualifications

• 3+ years as a BA defining and documenting business needs, including Agile delivery and materials for senior decision-makers.
• 3+ years working with mixed audiences (leaders, developers, vendors, end users).
• 3+ years supporting quality, UAT, and release readiness.
• 2+ years communicating across multiple business units.
• Hands-on Agile / JIRA experience

Responsibilities

• Elicit requirements and write user stories and acceptance criteria
• Document current and future-state processes
• Facilitate sessions with operations staff, delivery teams, and vendors
• Support data migration, integrations, and reporting requirements
• Support testing, UAT, training materials, and knowledge transfer
• Work in an Agile environment using standard collaboration tools (e.g. JIRA)

Skills

Business Analysis

Agile / Scrum

Requirements Elicitation

Stakeholder Communication

User Story Writing

Tools

JIRA

Power BI

Job description

Job Title - Business Analyst - Operational Systems Modernization (Contract)

Location - Remote in British Columbia

Term - 12 months

The role

We are hiring one Business Analyst to support a live operational platform used by field and headquarters staff to make time-sensitive safety and service decisions. The new system is already in production. This role focuses on remaining enhancements, integrations, reporting, user adoption, and retirement of older applications.

What you will do

• Elicit requirements and write user stories and acceptance criteria
• Document current and future-state processes
• Facilitate sessions with operations staff, delivery teams, and vendors
• Support data migration, integrations, and reporting requirements
• Support testing, UAT, training materials, and knowledge transfer
• Work in an Agile environment using standard collaboration tools (e.g. JIRA)

Must have

• 3+ years as a BA defining and documenting business needs, including Agile delivery and materials for senior decision-makers
• 3+ years working with mixed audiences (leaders, developers, vendors, end users)
• 3+ years supporting quality, UAT, and release readiness
• 2+ years communicating across multiple business units
• Hands-on Agile / JIRA experience

Also required (candidate should have several of these)

• GIS / spatial / map-based requirements
• Applications that ingest multiple data sources and present near real-time operational information
• PowerBI or similar reporting user stories
• Experience on a live production system in an Agile or DevOps environment

Nice to have

• Transportation, environmental monitoring, or other 24/7 operations settings
• Experience with government security-screening processes

Other

• Enhanced security screening required before start