Operations Administrator I

FedEx Logistics; Vaughan; On-site; CAD 42,000 - 55,000; Part time

Job summary

FedEx Logistics in Vaughan, Ontario is seeking an organized administrative associate to perform clerical tasks across hub and station operations, including records management, quality assurance and customer service.

This role supports linehaul activities, handles damaged or misaddressed packages to optimize delivery times, and serves as the first point of contact for customer inquiries, requiring strong office skills and attention to detail.

Qualifications

• High School Diploma or GED required.
• Proficient data entry, typing and general office tasks.
• Experience with Microsoft Office and web-based applications.
• Strong customer service and communication skills.
• Able to manage time, multitask and stay detail-oriented in a fast-paced environment.

Responsibilities

• Perform clerical and administrative tasks for hub and station operations.
• Handle records management, quality assurance and customer service activities.
• Tend to damaged and misaddressed packages to optimize delivery times.
• Act as the customer's first point of contact for inquiries and issues.

Skills

Typing

Data entry

Phone usage

Copier use

Fax usage

Microsoft Office

Customer service

Time management

Organization

Multi-tasking

Education

High School Diploma or GED

Job description

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High School Diploma or GED required
• General business skills such as typing; data entry and review; and use of phone, copier, and fax
• Software skills, including use of Microsoft Office software and web-based applications
• Customer service skills necessary to effectively and professionally respond to requests
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High School Diploma or GED required
• General business skills such as typing; data entry and review; and use of phone, copier, and fax
• Software skills, including use of Microsoft Office software and web-based applications
• Customer service skills necessary to effectively and professionally respond to requests
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: PPT Sun-Thurs 2-7pm. Temp contract for 6 months)Job Posting End Date: 10/14 /2026 by 3:00 PM Local Time

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.