Ontario Travel Compliance Inspector

Travel Industry Council of Ontario; Mississauga; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

The Travel Industry Council of Ontario is seeking a Compliance Officer to support its regulatory compliance program. You will conduct on-site inspections, assess risks, and prepare findings in a fast-paced environment that requires travel across Ontario.

The role demands strong English communication, auditing experience, and the ability to work in a hybrid office setting in Mississauga. Reporting to the Manager, Compliance and Complaints, you will help ensure consumer protection under the Travel

Qualifications

• Experience in on-site inspections or audits, preferably with a regulatory body.
• Knowledge of accounting principles, internal controls, and compliance.
• Degree or diploma in Accounting, Finance, Business Administration, Regulatory Compliance, or related field (2–4 years experience).
• CPA/CIA/CFE or equivalent is an asset but not required.
• Strong organizational, analytical, and multitasking abilities.
• Excellent English communication, written and verbal.
• Customer service, interpersonal skills, and ability to handle challenging stakeholders.
• Willingness to travel across Ontario; travel-friendly.
• Knowledge of travel industry and Travel Industry Act is an asset.

Responsibilities

• Conduct on-site inspections and assessments for compliance with the Travel Industry Act and Regulation 26/05.
• Provide information to stakeholders clearly in writing, by phone, or in person.
• Prepare risk assessments and inspection findings reports with actionable conclusions.
• Perform compliance reviews of registrant marketing for accuracy and disclosures.
• Maintain compliance files in the DMS and coordinate with the Complaints Department.
• Travel across the Province of Ontario for inspections and engagements.

Skills

Communication

Organizational skills

Analytical thinking

Problem solving

Customer service

Interpersonal skills

Multitasking

English proficiency

Teamwork

Negotiation (Mediation)

Investigation skills

Education

Bachelor's degree in Accounting

Bachelor's degree in Finance

Bachelor's degree in Business Administration

Regulatory Compliance related degree

Tools

Microsoft Office

CRM systems

Job description

The Travel Industry Council of Ontario is seeking a Compliance Officer to support its regulatory compliance program. You will conduct on-site inspections, assess risks, and prepare findings in a fast-paced environment that requires travel across Ontario.

The role demands strong English communication, auditing experience, and the ability to work in a hybrid office setting in Mississauga. Reporting to the Manager, Compliance and Complaints, you will help ensure consumer protection under the Travel