Onsite Coordinator - Lab Operations Support

Avantor; Hamilton; Remote; CAD 25,000 - 41,000; Full time

Job summary

Avantor is seeking a Lab Operations Coordinator in Hamilton, Ontario to support lab and production services with mission-based work and research protocols. You will manage lab readiness, coordinate service requests, and ensure accurate records while collaborating with cross-functional teams in a fast-paced environment.

The role emphasizes logistics, inventory management, waste handling, and safety compliance, with a focus on continuous improvement and high-quality service delivery.

Qualifications

• Education: Associates degree in Life Sciences, Laboratory Science, Supply Chain, or a related field is required; Bachelor’s degree in a scientific discipline preferred.
• Experience: 2+ years of experience supporting laboratory operations, facilities, logistics, inventory management, or related operational environments.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams).
• Experience with GMP/GLP/ISO or similar standards is desirable.

Responsibilities

• Serve as the primary coordinator for laboratory operational support services and maintain day-to-day laboratory readiness.
• Coordinate and track operational requests from laboratory personnel to ensure timely completion and effective service delivery.
• Maintain operational records, documentation, metrics, and reporting.
• Partner with laboratory personnel and support teams to optimize workflows, resolve operational needs, and improve service quality.
• Receive, inspect, process, and distribute incoming laboratory shipments and maintain chain-of-custody documentation.
• Ensure proper handling, storage, and transportation of temperature-sensitive and regulated materials.
• Coordinate preventive maintenance, equipment inspections, and routine readiness checks.
• Identify opportunities to improve laboratory efficiency, workflows, and service quality.

Skills

Communication

Organization

Logistics management

Attention to detail

Safety & compliance

Team collaboration

Education

Associate degree (Life Sciences / Laboratory Science / Supply Chain)

Bachelor's degree in a scientific discipline (preferred)

Tools

Microsoft Office Suite

Job description

The Opportunity

In this role, you will report to the Area Operations Manager and will work closely with Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time to science.

Location: Hamilton, Ontario

Shift: Monday – Friday, 8 am – 5 pm

Hourly Rate: $25 – $30

What we’re looking for

• Education: Associates degree in Life Sciences, Laboratory Science, Supply Chain, or a related field is required; Bachelor’s degree in a scientific discipline preferred.
• Experience: 2+ years of experience supporting laboratory operations, facilities, logistics, inventory management, or related operational environments. Strong organizational and administrative skills with attention to detail. Experience maintaining operational records, documentation, and reports. Ability to manage multiple priorities in a fast-paced environment. Strong verbal and written communication skills. Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams. Ability to safely lift and move laboratory supplies and materials. Experience supporting research, pharmaceutical, biotechnology, healthcare, or clinical laboratory environments. Knowledge of laboratory safety, chemical handling, and waste management practices. Familiarity with regulated environments, including GMP, GLP, ISO, or similar standards. Experience using inventory, procurement, CMMS, ERP, or laboratory management systems. Certification in inventory management, laboratory operations, or safety is a plus.

Key Competencies

• Customer Service
• Organization & Planning
• Logistics & Inventory Management
• Problem Solving
• Attention to Detail
• Safety & Compliance
• Continuous Improvement
• Communication & Collaboration
• Operational Excellence

How you will thrive and create an impact

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end‑to‑end laboratory operations support.

In this role you will:

Laboratory Operations & Service Coordination

• Serve as the primary coordinator for laboratory operational support services and maintain day-to-day laboratory readiness.
• Coordinate and track operational requests from laboratory personnel to ensure timely completion and effective service delivery.
• Maintain operational records, documentation, metrics, and reporting.
• Partner with laboratory personnel and support teams to optimize workflows, resolve operational needs, and improve service quality.

Receiving, Logistics & Materials Distribution

• Receive, inspect, process, and distribute incoming laboratory shipments, including reagents, consumables, supplies, and other materials.
• Maintain receiving and chain-of-custody documentation as required.
• Ensure proper handling, storage, and transportation of temperature-sensitive and regulated materials.
• Coordinate movement of materials between laboratory locations.
• Resolve shipment discrepancies and coordinate with vendors as needed.

Inventory & Procurement

• Maintain appropriate inventory levels of laboratory consumables, supplies, and operational materials.
• Perform cycle counts, reconciliations, and routine inventory audits to maintain accuracy.
• Monitor stock levels and proactively replenish critical materials.
• Process purchase requests and support routine procurement activities.
• Track inventory performance and identify opportunities to improve inventory accuracy and material availability.

Waste, Safety & Laboratory Support

• Coordinate chemical, biological, and other laboratory waste processes, including labeling, documentation, staging, collection, and vendor pickups.
• Support laboratory housekeeping, organization, and workspace readiness.
• Participate in safety inspections, audits, and compliance activities, including corrective and preventive actions.
• Maintain required safety, environmental, and compliance documentation.
• Ensure laboratory support activities follow established procedures and EHS requirements.

Equipment, Cryogen & Utility Support

• Coordinate preventive maintenance, equipment inspections, and routine operational readiness checks.
• Manage vendor service visits and facility access requirements.
• Monitor compressed gas inventories and coordinate replacements.
• Coordinate delivery and replenishment of liquid nitrogen, dry ice, and other laboratory utilities.
• Maintain equipment maintenance and service records.

Continuous Improvement

• Identify and implement opportunities to improve laboratory efficiency, workflows, and service quality.
• Promote operational standardization, best practices, and continuous improvement.
• Foster a culture focused on safety, quality, collaboration, and operational excellence.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Avantor

Avantor is proud to be an equal opportunity employer.

Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

Pay Transparency

The expected pre-tax pay for this position is $50,500.00 - $81,650.00. Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.