Online Order Fulfillment Specialist

Walmart Inc.; Granby; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate in Granby, QC to pick, pack, and dispense online orders with a strong focus on accuracy and customer satisfaction. You will follow safety and food hygiene standards while contributing to a seamless online shopping experience.

In this fast-paced role, you will handle order preparation across temperature-controlled areas, verify product codes, and maintain clean packing processes. Evening, weekend, and holiday shifts may be required.

Qualifications

• Age 16 or older.

Responsibilities

• Pick, Pack, and Prepare Customer Orders: Pick and assemble customer orders from different temperature areas with care and accuracy to support on‑time delivery.
• Packs orders carefully by confirming product selection, quantities, and product codes.
• Ensure Product Quality and Order Accuracy: Select fresh, high‑quality products and remove damaged or unsuitable items. Complete all required documentation and labels accurately, including pick slips and shipping labels.
• Maintain Efficient and Organized Packing: Pack totes efficiently to make the best use of space while maintaining product quality and safety standards.
• Support Customers and Team Operations: Balance fulfillment tasks with positive customer interaction, providing assistance and helping resolve issues when needed.
• Follow Safety, Food Hygiene, and Quality Standards: Maintain a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use. Operate equipment safely and complete required safety checks. Demonstrate flexibility and contribute ideas to improve processes, productivity, and customer satisfaction.
• Flexibility (Availability/Work Schedule): Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high‑quality service.

Job description

Walmart Canada is seeking an OMNI Customer Fulfillment Associate in Granby, QC to pick, pack, and dispense online orders with a strong focus on accuracy and customer satisfaction. You will follow safety and food hygiene standards while contributing to a seamless online shopping experience.

In this fast-paced role, you will handle order preparation across temperature-controlled areas, verify product codes, and maintain clean packing processes. Evening, weekend, and holiday shifts may be required.