Online Order Fulfillment Specialist

Walmart Inc.; Vernon; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate to pick, pack, and dispense online orders with accuracy and a strong focus on customer satisfaction. The role emphasizes safety and food hygiene within a fast-paced retail environment.

You will support on-time delivery, handle documentation, and maintain a clean, safe workspace while providing helpful customer service and contributing ideas to improve processes and efficiency.

Qualifications

• Age – 16 or older

Responsibilities

• Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery.
• Packs orders carefully by confirming product selection, quantities, and product codes.
• Selects fresh, high-quality products and removes damaged or unsuitable items.
• Completes all required documentation and labels accurately, including pick slips and shipping labels.
• Packs totes efficiently to make the best use of space while maintaining product quality and safety standards.
• Balances fulfillment tasks with positive customer interaction, providing assistance and helping resolve issues when needed.
• Maintains a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use.
• Operates equipment safely and completes required safety checks.
• Demonstrates flexibility and contributes ideas to improve processes, productivity, and customer satisfaction.

Job description

Walmart Canada is seeking an OMNI Customer Fulfillment Associate to pick, pack, and dispense online orders with accuracy and a strong focus on customer satisfaction. The role emphasizes safety and food hygiene within a fast-paced retail environment.

You will support on-time delivery, handle documentation, and maintain a clean, safe workspace while providing helpful customer service and contributing ideas to improve processes and efficiency.