On-Site Scanning & Print Specialist

Ricoh USA, Inc.; Windsor; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plan

Tuition Assistance

Paid Vacation & Holidays

Professional Development

Job summary

Ricoh Canada in Windsor, Ontario, is seeking a Senior On-Site Service Specialist to manage mail room operations and on-site printing projects. You will deliver mail and printing work across the customer site, coordinate file conversions and document scanning, and perform equipment checks to ensure quality and reliability.

Applicants should have a high school diploma and at least 2 years in a mail room or copy center, with strong interpersonal and communication skills.

Qualifications

• High School Diploma or equivalent work experience.
• Minimum 2 years of experience working in a mail room or copy centre.

Responsibilities

• Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail.
• Delivery of mail and printing projects throughout the customers site.
• Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery.
• Download jobs from email or print queue, sizing, reproducing, sorting and finishing.
• Establishing and maintaining quality controls to ensure work accuracy.
• Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines.
• Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space.
• Running reports.
• Keeping logs of downtime, repairs and meter charges of all copiers/printers on site.

Skills

Interpersonal skills

Self-motivation

Communication skills

Microsoft Office

Lifting 30+ lbs

Education

High School Diploma

2+ years mail room/copy centre experience

Job description

Ricoh Canada in Windsor, Ontario, is seeking a Senior On-Site Service Specialist to manage mail room operations and on-site printing projects. You will deliver mail and printing work across the customer site, coordinate file conversions and document scanning, and perform equipment checks to ensure quality and reliability.

Applicants should have a high school diploma and at least 2 years in a mail room or copy center, with strong interpersonal and communication skills.