OMNI Customer Fulfillment Associate

Walmart Canada; Wetaskiwin; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in Wetaskiwin. In this role, you will be responsible for picking and packing online grocery delivery orders, ensuring high standards of quality and accuracy while adhering to strict safety and hygiene protocols. Your attention to detail will be crucial as you assemble orders from various temperature zones, ensuring that customers receive only the freshest products. This position offers a chance to contribute to customer satisfaction while being part of a supportive and flexible work environment. If you are ready to take on this rewarding challenge, we invite you to apply!

Qualifications

• Must be 16 years or older.
• Ability to work in various temperature zones.

Responsibilities

• Pick and pack online grocery orders with high quality and accuracy.
• Ensure safety and hygiene standards are maintained.
• Participate in continuous improvement initiatives.

Skills

Order Picking

Attention to Detail

Safety Standards Compliance

Customer Service

Education

High School Diploma or Equivalent

Job description

Position Summary

To pick and pack online grocery delivery orders ensuring a high standard of quality and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What You'll Do

1. Efficiently pick and assemble orders from various temperature zones with care and attention to quality to ensure "On Time" delivery to customers.
2. Pack orders meticulously, distinguishing between similar products, ensuring correct quantities and product codes.
3. Ensure picked products are of the highest quality, free from damage, and include the freshest options.
4. Document and label all orders accurately by interpreting documentation such as pick slips, packaging details, and shipping labels.
5. Optimize tote filling by packing orders efficiently while maintaining product quality standards.
6. Balance order fulfillment responsibilities with customer service, supporting issue resolution when necessary.
7. Maintain strict safety and hygiene standards by keeping work areas clean, promptly cleaning spills, and ensuring totes are debris-free. Operate material handling equipment safely, completing safety checks before use, and demonstrating behaviors aligned with the organization’s values.
8. Participate in continuous improvement initiatives, suggesting operational, safety, and quality enhancements. Be flexible to adjust work based on customer needs and daily schedules.

Minimum Qualifications

Must be 16 years or older.

Preferred Qualifications

Additional qualifications are optional and not specified.

Walmart will accommodate disability-related needs as required by law.

Primary Location

3600 56Th St Suite 300, Wetaskiwin, AB T9A 3T5, Canada

Application Instructions

If you are a current Walmart associate, please log in to your Workday account and use the "Find Jobs" report to apply for this position.