Officer, Development (Foundation)

Southlake Health Community; Newmarket; Hybrid; CAD 42,000 - 58,000; Full time

Benefits offered by this job

Hybrid work environment

Health and dental benefits

HOOPP pension plan

Wellness programs

Job summary

Southlake Health Foundation is seeking a Development Officer to manage and grow a donor portfolio supporting the Hospital Foundation’s mission in Newmarket, Ontario. You will cultivate, solicit, and steward leadership gifts, advancing prospects toward major gift readiness.

You will lead the Bridge Donor Program and Foundations Program, ensuring strategic engagement, timely reporting, and meaningful stewardship for individual and institutional funders.

Qualifications

• Minimum 3–5 years of fundraising experience, healthcare philanthropy a plus.
• Strong donor cultivation, solicitation, and stewardship capabilities.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.

Responsibilities

• Manage a donor portfolio of approximately 150–200 prospects giving $5K–$25K.
• Develop and strengthen relationships with donors through tailored cultivation, solicitations, and stewardship.
• Conduct regular donor meetings, calls, and touchpoints to deepen engagement and retention.
• Collaborate with Major Gifts, Annual Giving, and Donor Experience teams to ensure smooth donor movement through the pipeline.
• Support donor events, tours, and recognition activities as needed.
• Track and report donor impact through CRM, ensuring accurate recording of interactions.

Skills

Fundraising

Donor cultivation

Donor stewardship

Relationship building

CRM (Raiser’s Edge)

Communication skills

Team collaboration

Education

Post-secondary degree

Tools

CRM systems

Raiser’s Edge

Job description

Job Category: Foundation

Hospital Location: Newmarket ON

Job Type: Permanent, Full time

Number of Positions: 1

Minimum - Maximum Hourly Rate: $30.77 - $42.05

Why Join Our Team?

• A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.
• Hybrid, virtual, and in-person working environment (where applicable).
• Progressive health and dental benefit plans.
• HOOPP pension plan with employer and employee premium sharing.
• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

The Development Officer is responsible for managing and growing a portfolio of donors giving $5,000–$25,000 in support of the Hospital Foundation’s mission. This role plays a key part in the donor pipeline by cultivating, soliciting, and stewarding leadership level donors, advancing prospects toward major and planned gift readiness, and strengthening long-term philanthropic relationships.

The Development Officer leads the execution of the Foundation’s Bridge Donor Program and Foundations Program, ensuring strategic engagement, timely reporting, and meaningful stewardship for both individual and institutional funders.

The Major Gifts & Campaigns Team

The Major Gifts & Campaigns Team plays a critical role in cultivating and building relationships to drive sustainable growth from donors and prospects at $5K+ to enable the Foundation to meet granting commitments to Southlake Health to deliver leading edge care close to home.

ACCOUNTABILITIES & ACTIVITIES

Donor Portfolio

• Manage a portfolio of approximately 150–200 gift prospects giving $5K–$25K.
• Develop, build and strengthen relationships with donors through individualized cultivation, solicitation, and stewardship strategies.
• Conduct regular donor meetings, calls, and touchpoints to deepen engagement, retention, and advance giving.
• Collaborate with colleagues in Major Gifts, Annual Giving, and Donor Experience to ensure seamless donor movement through the pipeline.
• Support donor events, tours, and recognition activities as needed.
• Work with the Stewardship team to communicate donors’ impact of giving through the delivery of impact and stewardship reports and recognition opportunities.
• Ensure all donor interactions are recorded accurately and promptly in the CRM.
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Bridge Donor Program

• In collaboration with the Director, lead the planning, execution, and evaluation of the Foundation’s Bridge Donor Program , designed to transition mid‑level donors toward major gift readiness.
• Implement tailored engagement plans, including cultivation activities, solicitations, impact communications, recognition, stewardship. and targeted cultivation activities.
• Track donor movement and identify prospects with major or planned gift potential.
• undefined

Foundations Program

• Manage relationships with private, family, corporate and community foundations up to investment levels of $250K.
• Research funding opportunities and in collaboration with Writer, Major Gifts, prepare compelling letters of inquiry and proposals.
• Maintain a calendar of deadlines, deliverables, and reporting requirements to ensure compliance and strong funder relationships.
• In collaboration with Donor Experience, deliver meaningful recognition and stewardship.
• Contribute to annual planning, revenue forecasting, and pipeline development.
• Represent the Foundation at community events and donor engagements.

Foundation Team

• Work as a team player actively promoting a positive and professional work environment and culture
• Conduct role with integrity and respect and with a focus on demonstrating the Foundation’s values
• Act as an ambassador throughout the community, positively representing the Hospital and the Foundation
• Maintain donor and Foundation confidentiality and privacy at all times
• Demonstrate a commitment to exceptional donor experience
• Abide by the Occupational Health and Safety Act, and work in a manner that is safe, reporting incidents immediately to direct supervisor
• Adhere to the policies and procedures of Southlake Health and Southlake Health Foundation
• Perform other duties as assigned in order to meet the overall goals and objectives of the Foundation
• Maintain and advance professional knowledge of and expertise in relevant fields
• Develop and be able to communicate a strong understanding of Southlake’s and the Foundation’s strategic priorities and exemplify Southlake’s shared values:
  • Serving with purpose
  • Always with compassion
  • Power of many
  • Every voice matters
  • Courage to think differently

TECHNICAL KNOWLEDGE & SKILLS

• Post‑secondary degree.
• Minimum 3–5 years of fundraising experience, previous experience in healthcare philanthropy an asset.
• Demonstrated success in donor cultivation, solicitation, and stewardship.
• Strong written and verbal communication skills.
• Excellent interpersonal skills with the ability to build trust and rapport.
• Experience with CRM systems, Raiser’s Edge considered an asset.
• Ability to manage competing priorities, meet deadlines, and work both independently and collaboratively.
• Proficient in the use of corporate productivity tools including Excel and Word
• Excellent problem solving, written and verbal communications and project management skills
• Positive attitude, ability to work effectively with multiple deadlines, and in a fast‑paced environment with shifting priorities
• Excellent organizational, planning and time management skills
• Proven ability to build and sustain strong working relationships with colleagues and key stakeholders at all levels; capable of exercising independent judgment and flexibility
• Willingness to work flexible hours, including some evenings and weekends

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier‑free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Use of Artificial Intelligence (AI)

We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspective each candidate brings to our organization.

Health & Safety Workplace Responsibilities

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

Commitment to Diversity and Inclusion

Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.

Anti‑Oppression/Anti‑Racism at Southlake Health

Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.

Only candidates selected for an interview will be contacted. Thank you for your submission. We appreciate your interest in joining Southlake Health!