Office Services Assistant

BCLMA; Vancouver; On-site; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Health Coverage

RRSP matching

Pregnancy & Parental Leave

Wellness Spending Account

Long service bonuses

Generous vacation

Personal days

Work anniversary day off

Team events & community initiatives

Training & career development

Referral bonuses

Job summary

Clark Wilson LLP is seeking an Office Services Assistant to join the Office Services team. This full-time, permanent role is 100% on site and ideal for someone eager for growth and collaboration.

You will handle mail, courier coordination, print support, office supplies, and front-desk coverage while providing excellent customer service to clients and colleagues. A strong focus on organization and confidentiality is required.

Qualifications

• Prior customer service experience in a professional services setting.
• Strong verbal and written communication skills.
• Flexible and adaptable with the ability to handle multiple tasks and changing priorities.
• Proficient with MS Office, Windows, and general PC operations.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Daily mail sorting and delivery.
• Coordinating courier services.
• Photocopying and print support for legal professionals.
• Responding to staff and lawyer requests for office supplies and furniture moves.
• Managing copy room supplies and handling physical lifting up to 25 lbs.
• Provide coverage across Office Services, Host Services, and Reception as needed.
• Support meetings and events with room setup and coordination.

Skills

Customer service

Professional services environment

Verbal and written communication

Flexibility

Technology aptitude

MS Office

Attention to detail

Discretion & confidentiality

Team collaboration

Tools

MS Office

Windows OS

Job description

Who We Are

Clark Wilson LLP is a leading, innovative law firm in British Columbia. For over 100 years, we've proudly advised clients on a comprehensive range of legal issues and with over 200 professionals serving some of the most recognizable brands in the world, we've built a culture of collaboration, inclusivity, and excellence.

As leaders in our markets, we continue to grow by fostering strong relationships, delivering exceptional service, and empowering our people to succeed. We are consistently recognized for our professional achievements, and we take pride in creating a workplace where people enjoy coming to work every day.

How You'll Help Us Better Service Our Clients

We are seeking an Office Services Assistant to join our Office Services team. This is a full-time, permanent position - ideal for individuals who are eager for growth, committed to excellence, and looking to build their career in a collaborative environment. This role is 100% on site.

What You'll Be Doing

You are detail-oriented, proactive, and thrive in a team environment. You enjoy contributing to high-quality work while providing outstanding support to clients and colleagues.

Daily responsibilities and tasks include, but are not limited to:

Office Services

• Daily mail sorting and delivery;
• Coordinating courier services;
• High-volume photocopying and print support for legal professionals;
• Responding to staff and lawyer requests, including office supplies and furniture moves;
• Managing and replenishing copy room supplies, including lifting and moving boxes of paper (up to 25 lbs).
• Support the broader needs of the firm and Partnership, including providing coverage during absences, assisting with duties outside regular responsibilities, and responding to evolving operational priorities, as reasonably required.

Host Services

• Maintaining shared kitchen (4) and break areas on a daily schedule;
• Loading and unloading firm dishwashers while remaining available for time-sensitive clients and meeting needs;
• Coordinating service and maintenance for kitchen appliances and coffee equipment;
• Stocking and maintaining boardrooms, break areas, and kitchens with appropriate dishware and supplies;
• Supporting meetings and events, including room setup, hot beverage service, catered food coordination, and schedule oversight to ensure meetings run smoothly;
• Liaising with external vendors and catering partners.

Reception

• Providing reception coverage as required.

How You'll Be a Great Fit for This Role

We're looking for someone who brings both skills and mindset:

• Prior customer service experience;
• Experience in a professional services environment;
• Excellent verbal and written communication skills;
• Flexible and adaptable;
• Strong aptitude for technology and comfortable working with MS Office, Windows, and PCs;
• Ability to provide outstanding customer service to a variety of internal clients;
• The ability to handle stringent deadlines and work with a large volume of tasks, with interruptions and changing priorities;
• Excellent organizational skills, with exceptional attention to detail;
• The ability to exercise sound judgment, discretion, confidentiality, and adapt to changing demands;
• Ability to build rapport with the team, and provide timely support; and
• The ability to work both independently and as part of a large collegial team

The Exciting Extras

In addition to a competitive salary of $50,000 - $55,000, we provide a comprehensive benefits package to help you thrive at work and at home:

• Health Coverage: Medical, dental, vision, prescriptions, paramedical services, life insurance, and overseas emergency medical care.
• Retirement Planning: RRSP matching program.
• Pregnancy & Parental Leave: Top-up benefits to 100% of salary for a portion of your leave.
• Health & Wellness Spending Account: Flexible coverage for what matters most to you - whether that's fitness classes, an exercise bike, or your pet's vet bills.
• Recognition: Long service bonuses and celebrations.
• Work-Life Balance: Generous vacation, bonus days, five personal days, plus a paid day off on your work anniversary.
• Community & Culture: Weekly socials, team-building events, employee appreciation week, and opportunities to give back through firm-led initiatives.
• Professional Growth: Training and resources to support your personal and career development.
• Referral Program: Generous bonuses for successful employee referrals.

Clark Wilson LLP is proud to be an equal opportunity employer. Diversity, inclusion, and respect are fundamental to our culture - we don't just celebrate them, we rely on them to drive innovation, foster belonging, and grow together.

To learn more about what it's like to work at Clark Wilson, visit our Careers Page.

We thank all applicants for their interest. Only those selected for an interview will be contacted.