Office Manager

The Care Group; West Vancouver; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Extended health and dental benefits

RRSP after 3 months

Competitive salary

Job summary

The Care Group in West Vancouver, BC, is seeking an Office Manager to join Hollyburn House. This role covers bookkeeping, payroll, client service and general administrative duties reporting to the Executive Director.

You will support the administrative department to ensure smooth, compliant operations in a residential care setting. Ideal candidates have a strong attention to detail, excellent communication, and the ability to multi-task in a deadline-driven environment.

Qualifications

• 5+ years of general administrative experience.
• Experience in general accounting procedures.
• Experience in full-cycle payroll, including government remittances and T4 processing.
• Advanced MS Office: Word, Excel; Sage knowledge is an asset.
• Ability to pass a criminal record check.

Responsibilities

• Respond to client inquiries, maintain good customer relations and solve problems in conjunction with the care home managers.
• Perform daily bookkeeping tasks, including maintaining resident user fee accounts, resident trust accounts, accounts payable, petty cash, monthly bank reconciliations
• Maintain employee file
• Perform supportive administrative work as assigned
• Assist in projects, assignments and other duties as assigned

Skills

Communication

Integrity

Attention to detail

Multitasking

Time management

Customer service

Team player

Adaptability

Education

Grade 12

2-year accounting post-secondary

Tools

Sage

Microsoft Office

Job description

The Care Group (“TCG”) offers high quality residential care services to complex care clients in seven homes throughout the Lower Mainland and Vancouver Island. Based in Coquitlam, we are a privately owned and operated assisted living and complex care provider that offers both subsidized and private pay care. TCG is a fast-growing company with great opportunities for motivated team members.

THE OPPORTUNITY

We are looking for Office Manager to join our team at Hollyburn House in West Vancouver, BC.

This role is multi-faceted and performs duties and responsibilities related to bookkeeping, payroll, customer service and other supportive administrative duties as assigned. Reporting is direct to the Executive Director.

This position is an integral part to the administrative department that works together and/or independently to achieve effectively managed quality residential care operations.

This position is poised for individuals who are personable, possess accuracy, strong attention to details, ability to think critically and problem solving within time sensitive deadlines.

Salary: Competitive, extended health and dental benefits, RRSP after 3 months

Monday - Friday 8:30 am - 4:30 pm

What you will be doing daily:

• Respond to client inquiries, maintain good customer relations and solve problems in conjunction with the care home managers.
• Perform daily bookkeeping tasks, including maintaining resident user fee accounts, resident trust accounts, accounts payable, petty cash, monthly bank reconciliations
• Maintain employee file
• Perform supportive administrative work as assigned
• Assist in projects, assignments and other duties as assigned

Who you are:

• Minimum grade 12 plus 2 years post-secondary education in accounting or related filed
• Minimum 5 years of general administrative experience
• Experience in general accounting procedures
• Experience in full-cycle payroll, including government remittances and T4 processing
• Advanced MS Office: Word, Excel. Sage knowledge as an asset
• Ability to pass a criminal record check

What are your skills:

• Effective verbal and written communication skills
• Excellent Integrity, ability to maintain confidentiality, good working ethics
• Exceptional attention to detail, organization skills and problem-solving skills, especially when under pressure
• Quick learner, flexible and willing to perform a variety of support tasks
• Able to prioritize, multi-task, excellent time management skills
• Able to work with minimal supervision while also work effectively and productively as a team player.
• Able to adapt to changes with a constant positive attitude
• Exceptional customer service skills, able to deal tactfully and effectively with co-workers, clients

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