Office Manager

Totalsanitation; Sarnia; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Great benefits

Retirement plan with company match

Business casual workplace

Collaborative team environment

Job summary

Total Sanitation Services in Sarnia, Ontario, is seeking an Office Manager for a temporary 7‑month assignment. You will provide hands‑on structure and support for internal teams while maintaining customer service excellence and efficient processes.

The role requires 3+ years of people leadership, 7+ years in administrative and accounting related duties, strong communication and documentation skills, a customer‑centric mindset, and the ability to quickly learn new software and audit for

Qualifications

• 3+ years of people leadership experience with an open‑door approach.
• 7+ years of experience in administrative, customer service, and accounting roles.
• 7+ years of experience delivering business expectations and maintaining records.

Responsibilities

• Provide hands‑on structure and support for internal teams.
• Maintain customer service excellence with efficient processes and systems.
• Lead through times of change and growth and help teams meet deadlines.
• Train team on changes and audit for compliance.

Skills

People leadership

Organization

Communication

Documentation

Customer-centric approach

Computer skills

Tools

Software proficiency

Job description

Status: Temporary

Brand: Central Sanitation

Location: Sarnia, Ontario

About Our Company

Total Sanitation Services is a route-based provider of portable sanitation rental equipment and related services. The Total Sanitation Services family of brands now has strategically located branches in Alberta, British Columbia, Ontario, Oregon, and Texas. We are currently pursuing strategic add-on acquisitions of leading portable sanitation providers throughout North America. Our vision is to be North America's sanitation services provider of choice in the markets that we serve.

Is this your next career move?

The Office Manager will provide hands-on structure and support for internal teams while maintaining customer service excellence with efficient processes and systems.This is the role for you if you are:

• A well-organized manager of people and processes that is approachable and able to provide solutions for customer needs and issues.
• A systems thinker who learns new software quickly, finds efficient ways to get work done.
• A motivating leader who works alongside his/her team to meet deadlines, tackle projects, resolve issues, and support customers.
• An amazing communicator who can explain things clearly and simply.
• Process oriented with a continuous improvement mindset, able to document processes, revise them for optimal outcomes, train team on changes, and audit for compliance.

What you’ll bring to the table:

• People Leadership and Motivation: 3+ years of people leadership experience, with a demonstrated open-door philosophy and success leading through times of change and growth.
• Organization and Administration: 7+ years of experience working in roles with administrative, customer service, and accounting responsibilities.
• Communication and Documentation: 7+ years of experience delivering and reinforcing business expectations, as well as ensuring complete and accurate business records are kept, and all business activities can withstand scrutiny and pass an audit.
• Customer-Centric Approach: strong focus on customer satisfaction and service, ensuring the company delivers a seamless experience.
• Computer Skills: proven mastery of a wide variety of software and ability to become an “expert” user of essential business systems.

Job Type: Temporary (7 months)

Pay: $70,000.00 - $80,000.00 per year

What We Offer

• Great company benefits
• Retirement savings program with company match
• Business casual workplace
• Supportive and collaborative team environment

We invite applications from all qualified individuals, including those from traditionally underrepresented groups.

We are committed to employment equity and diversity in the workplace.

Accommodations throughout the recruitment process are available for applicants with disabilities.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. We may use AI-assisted tools in our recruitment process.