Office Manager

Trafalgar; Oakville; On-site; CAD 45,000 - 50,000; Full time

Job summary

Trafalgar's Prima Living facility in Oakville is seeking an experienced Office Manager to lead day-to-day administrative operations, reception, and housekeeping coordination. This full-time onsite role reports to the Executive Director / General Manager and focuses on resident records and efficient workflow.

You will supervise front desk and housekeeping staff, manage calls and emails, and ensure compliance with privacy, health, and safety requirements.

Qualifications

• Experience in office management, administration, or a similar role.
• Strong organizational, communication, and leadership skills.
• Experience supervising and coordinating staff.
• Proficiency with Microsoft Office.
• Strong attention to detail and ability to manage multiple priorities.
• Retirement living, healthcare, or hospitality experience is an asset.
• Successful completion of a Vulnerable Sector Screening.

Responsibilities

• Oversee daily office, reception, housekeeping and administrative operations.
• Supervise and schedule front desk and housekeeping support staff.
• Maintain accurate resident records, schedules, and documentation.
• Manage correspondence, calls, emails, filing, and reporting.
• Monitor timesheets, attendance, training, and staff performance.
• Support compliance with company policies, privacy, health, and safety requirements.
• Serve as a key contact for residents, families, and visitors.
• Support emergency preparedness and smooth day-to-day community operations.

Skills

Office management

Organizational skills

Leadership

Staff supervision

MS Office

Attention to detail

Multitasking

Healthcare/hospitality experience

Education

Vulnerable Sector Screening

Tools

Microsoft Office

Job description

Reports To: Executive Director / General Manager
Job Status: Full-Time
Pay: 45,000 to 50,000 annually
Location: Prima Living Trafalgar

Your Day-to-Day

• Oversee daily office, reception, housekeeping and administrative operations
• Supervise and schedule front desk and housekeeping support staff
• Maintain accurate resident records, schedules, and documentation
• Manage correspondence, calls, emails, filing, and reporting
• Monitor timesheets, attendance, training, and staff performance
• Support compliance with company policies, privacy, health, and safety requirements
• Serve as a key contact for residents, families, and visitors
• Support emergency preparedness and smooth day-to-day community operations

What You Bring

• Experience in office management, administration, or a similar role
• Strong organizational, communication, and leadership skills
• Experience supervising and coordinating staff
• Proficiency with Microsoft Office
• Strong attention to detail and ability to manage multiple priorities
• Retirement living, healthcare, or hospitality experience is an asset
• Successful completion of a Vulnerable Sector Screening

Working Conditions

• Full-time, onsite position
• Fast-paced, resident-focused environment
• Regular interaction with residents, families, staff, and visitors
• Flexibility to support operational needs as required
• Work as Manager on Duty with other Managers each taking a weekend in rotation.